Job Description

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

Truly memorable restaurant experiences start from the moment our guests arrive. That’s why we’re searching for a new Restaurant Hostess who can create a warm and welcoming first impression, manage reservations and seating with confidence, and make every guest feel recognised and cared for. From a genuine welcome to a personalised farewell, you’ll play an important role in creating seamless dining experiences and memorable moments for every guest.

• Welcoming guests warmly and escorting them to their tables.

• Managing reservations, table allocations, and seating arrangements to support a smooth flow of service.

• Coordinating closely with the restaurant team on table availability and guest preferences.

• Recognising returning guests and communicating relevant guest information and special requests to the team.

• Assisting guests with restaurant information, menu recommendations, and current promotions.

• Responding to guest enquiries and feedback in a professional and caring manner.

• Supporting the restaurant team during busy periods to ensure a seamless guest experience.

• Ensuring every guest receives a warm and personalised farewell.

• High School Diploma or equivalent.

• At least 1 year of experience in F&B guest service, preferably in a luxury hotel or upscale restaurant.

• Warm, confident, and welcoming personality with a genuine passion for guest service.

• Excellent communication and interpersonal skills.

• Good English communication skills; additional languages are an advantage.

• Strong organisational skills with the ability to manage reservations and guest seating efficiently.

• Well-groomed, professional, and comfortable engaging with guests from different cultures.

• Flexibility to work shifts, including evenings, weekends, and public holidays.