Live! Casino & Hotel Maryland

Restaurant Host PT - Ridotto

Live! Casino & Hotel Maryland  •  Bossier City, LA (Onsite)  •  3 months ago
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Job Description

External Job Title

Restaurant Host PT - Ridotto

I. Function (Scope and Main Purpose of Job)

Greets restaurant guests with a positive, friendly attitude. Ensures guests are seated in a timely manner, and that the guest has a favorable dining experience.

II. Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

III. Specific Responsibilities and Duties

  • Greeting / welcoming and seating guests.
  • Assign wait staff to service guests in their sections.
  • Answering phone, greeting customers, and keeping track of seat availability in restaurant.
  • Assisting wait/bar staff.
  • Responsible for assisting with bussing and resetting tables.
  • Responsible for cleaning host area and entrance to the restaurant.
  • Ensure the safety and security of employees and customers.
  • Other duties as assigned.

    • IV. Job Requirements (skills, knowledge, and abilities)

  • Must have upbeat, outgoing and positive attitude.
  • Must be able to communicate in English fluently and in a professional manner.
  • Must be available to work all shifts; to include day, swing, weekdays, weekends, and holidays.
  • Must be a minimum of 18 years of age.
  • Ability to read and comprehend basic instructions.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment.
  • Must possess good communication skills.
  • Ability to work in a loud, high-energy 24-hour work environment.
  • Ability to work well in a team environment.

    • Responsibilities

    Specific Responsibilities and Duties

  • Greeting / welcoming and seating guests.
  • Assign wait staff to service guests in their sections.
  • Answering phone, greeting customers, and keeping track of seat availability in restaurant.
  • Assisting wait/bar staff.
  • Responsible for assisting with bussing and resetting tables.
  • Responsible for cleaning host area and entrance to the restaurant.
  • Ensure the safety and security of employees and customers.
  • Other duties as assigned.

    • Qualifications

    Educational Requirements

  • Must be at least 21 years of age.
  • Education: A high school diploma or equivalent GED is required.
  • Experience: Customer service experience dealing directly with customers.
  • Must be able to obtain a Bossier ABO.

    • Physical Requirements

  • Ability to stand and walk for duration of shift.
  • Ability to occasionally lift up to 20 lbs.
  • Ability to bend, stoop and reach, while assisting guests.

    • Working Conditions

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
  • May be exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
    • Live! Casino & Hotel Maryland

    About Live! Casino & Hotel Maryland

    The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Offering guests a range of activities including gaming, entertainment, world-class dining and hotel accommodations, Live! Casino & Hotel is consistently ranked the top tourist attraction in the state and was named one of the top 10 hotels in Maryland by U.S. News & World Report. Located between Washington, D.C. and Baltimore, and adjacent to the popular Arundel Mills Mall with free garage parking, the property features one of the area’s biggest entertainment venues, The HALL at Live!, along with Maryland’s #1 Sportsbook with partner FanDuel at Sports & Social Maryland. Other amenities include nearly 200 live action table games and 4,000 slot machines, a large Poker Room, two High Limit Rooms, and the Orchid Gaming & Smoking Patio. The award-winning hotel features 310 luxury guest rooms, the luxurious Live! Spa offering an array of rejuvenating and age-defying spa treatments and five spa level hotel suites that include private in-room treatment areas, and The Cordish Art Collection complete with more than 40 pieces of contemporary art from world-renowned artists including Andy Warhol. Multiple dining options including Zagat-rated The Prime Rib, David’s serving breakfast, brunch, lunch and dinner, Luk Fu featuring an extensive Asian focused menu, and the County’s first Korean barbecue restaurant KOHO Korean BBQ House. Live! Casino & Hotel Maryland is owned and operated by a company that is affiliated with The Cordish Companies.

    Follow us on Facebook, X (formerly Twitter), and Instagram at @livecasinomd for the latest updates, and visit maryland.livecasinohotel.com for more information. For employment opportunities, visit maryland.livecasinohotel.com/careers

    Industry
    Arts & Entertainment
    Company Size
    1,001-5,000 employees
    Headquarters
    Hanover, Maryland
    Year Founded
    Unknown
    Website
    livech.com
    Social Media