Job Description

Rivers Casino - Wheelhouse Greeter (Full-Time)

As a Restaurant Greeter at Rivers Casino, you will play a vital role in ensuring the smooth operation of our hospitality services. Your main responsibilities include greeting and welcoming guests, escorting guests to tables, and upholding a high standard of guest service. You will be an essential part of our team, ensuring that every guest has a memorable and enjoyable experience.

Key Responsibilities:

• Greet and welcome guests to the restaurant venue.
• Escort guests to tables, providing information about the venue and menu options.
• Ensure a clean and organized environment by overseeing cleanliness and completing closing duties.
• Promote the casino through a positive attitude and excellent service, contributing to a welcoming and enjoyable atmosphere.
• Demonstrate a thorough understanding of job-related procedures, including menu items and prices.
• Assist in seating guests and support servers and bussers when needed.
• Address any guest complaints or issues courteously and promptly.
• Maintain a safe working environment by adhering to safety protocols and immediately reporting any incidents to the supervisor.
• Other duties as assigned.

Qualifications:

• Strong interpersonal skills, allowing for effective collaboration with team members.
• Proficient in written and verbal communication in English.
• Proficiency in using cash registers, calculators, and credit card machines.
• Availability to work flexible shifts, including weekends and holidays.

Physical Requirements:

• Frequent standing, reaching and bending

The above duties and responsibilities are representative. Full job descriptions are available upon hire.