Job Description

Hotel Indigo® is part of IHG Hotels & Resorts and is known for its neighborhood-inspired hospitality. It draws inspiration from the neighborhood’s culture, people, and stories. At every Hotel Indigo property, no two neighborhoods are alike—and neither are the hotels. Each is designed to reflect the local character, offering guests a truly immersive and authentic stay.

Hotel Indigo Bali Seminyak Beach is no exception. Located on the vibrant beachfront of Seminyak, one of Bali’s most stylish and culturally rich destinations, the resort weaves together the neighbourhood’s colourful traditions, contemporary design, and artistic flair. The hotel has 289 rooms, suites, and villas surrounded by lush tropical gardens, creating a harmonious blend of local heritage and modern luxury. Hotel Indigo Bali Seminyak Beach continues to set the standard for luxury hospitality, earning global acclaim with prestigious accolades and a reputation as one of the world’s most celebrated and sought-after resorts.

As Restaurant GM of SugarSand, you will lead and oversee the daily operations of our signature seaside dining restaurant. You will deliver exceptional dining experiences that reflect SugarSand's authenticity and IHG's global standards. You will inspire and guide your team to create unforgettable moments for every guest.

Your Day-to-Day

• Manage all operational aspects of SugarSand, including the Breakfast Club area for breakfast, lunch, and dinner service, with a focus on delivering the style dining concept.
• Lead, coach, and inspire the front-of-house team to ensure warm, professional, and engaging service at all times.
• Partner with the Culinary team to execute innovative food and drink offerings, including creative cocktail programs and special menu launches.
• Champion SugarSand’s vibrant atmosphere by curating the guest experience—from seaside service to rooftop events—enhancing the restaurant’s identity as a lifestyle destination.
• Oversee guest relations, reservations, and private events, ensuring seamless service delivery and memorable experiences.
• Monitor financial performance, control costs, and drive revenue through effective operational planning and execution.
• Maintain compliance with IHG brand standards, health and safety requirements, and food hygiene regulations.
• Support the development of team members through regular training, performance feedback, and career growth opportunities.

What We Need from You

• Minimum 5 years’ experience as a Restaurant Operational Manager or in a senior leadership role in an upscale or luxury hospitality environment.
• Proven track record managing high-volume restaurants, preferably beachfront, lifestyle, or thematic dining concepts.
• Strong leadership, communication, and interpersonal skills with the ability to inspire and develop a diverse team.
• Excellent business acumen with experience in financial planning, revenue management, and cost control.
• Fluent in English (Bahasa Indonesia proficiency is an advantage).
• Passionate about food, beverage, music, and lifestyle hospitality—bringing creativity and authenticity to every guest interaction.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every team member the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.