SSP Group plc

Restaurant General Manager

SSP Group plc  •  Newark, NJ (Onsite)  •  1 day ago
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Job Description

Newark Liberty International Airport (EWR) | Smokehouse and Felina

Join Our Team and Take Your Career to New Heights!

  • Competitive salary: $85,000 / year
  • Quarterly Bonus Opportunities + Annual Super Bonus
  • 401(k) Plan with company match
  • Comprehensive Medical Benefits
  • Career development and advancement opportunities in a fast-paced, dynamic airport environment

What You'll Do:

As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. Your responsibilities will include:

  • Overseeing full-service restaurant and coffee shop operations at EWR Airport
  • Managing and developing a high-performing team through effective training and coaching
  • Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies
  • Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts
  • Upholding company values while fostering a culture of collaboration and growth

This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

  • Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
  • Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
  • Bachelor’s or Associate degree preferred (or equivalent coursework).
  • Experience in full-service restaurants is required.
  • Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
  • Excellent verbal and written communication skills, including presenting to diverse audiences.
  • Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

Why Join Us?

At EWR Airport, we’re more than just a team - we’re a family. You’ll have the opportunity to make a meaningful impact, grow your career, and thrive in an exciting, ever-changing environment.

Ready to Take Off with Us?

Apply today to become part of our mission to deliver outstanding dining experiences to travelers from all over the world.

Diversity Statement

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

SSP Group plc

About SSP Group plc

SSP is a global leading operator of food and beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across nearly 40 countries.

We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.

Our purpose is to be the best part of the journey, and our focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector.

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.

• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.

• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.

• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.

• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.

www.foodtravelexperts.com

Industry
Food & Beverage
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
Unknown
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