Job Description

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

General Manager, Double Cut SteakHouse & Redd's Piano Bar

Step into Double Cut Steak House—where bold flavors, elevated dining, and unforgettable experiences come together in a steakhouse unlike any other. In this role, you’llbe responsible for the management and overall success of Double Cut Steak House and Redd's Piano Bar, leading daily operations, developing team members, and ensuring exceptional guest experiences across both venues. You’ll drive service standards, financial performance, and operational excellence in a fast-paced, high-volume environment. This leadership position oversees one of the resort’s premier dining destinations alongside the vibrant atmosphere of Redd's Piano Bar, ensuring both venues deliver exceptional hospitality, seamless operations, and memorable experiences for every guest.

Success in this role requires a strong background in upscale dining with extensive wine, spirits, and beverage knowledge The ideal candidate will have experience managing robust wine programs, premium liquor offerings, and craft cocktail menus, with the ability to guide beverage pairings, oversee inventory and cost controls, and elevate the overall guest dining experience through exceptional food and beverage leadership. 

In this role, you will support our company promise – Lead with Love by creating a culture built on respect, support, accountability, and genuine care for both guests and team members. Through hands-on leadership, coaching, and positive encouragement, you’ll inspire your team to deliver exceptional hospitality while fostering an environment where people feel valued, empowered, and motivated to succeed together.

Salary Range - $80,000 - $90,000/ yearwith eligibility for a performance-based bonus

Key Responsibilities  

• Manage day-to-day front-of-house operations.

• Schedule labor, inventory, and cost control.

• Lead and mentor all front-of-house associates.

• Ensure that all food and beverage products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.

• Achieve company objectives in sales, service, quality, the appearance of the facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment.

• Continually strive to develop, coach, and train your staff in all areas of managerial and professional development.

What We’re Looking For  

• We do require that you have a backgroundconsisting of 3+ years of steak house experience.

• At least 3 years in a food and beverage management role in a full-service, high-volume restaurant or multi-unit restaurant.

• Must have significant wine knowledge.

• Experience with systems, consistent and evolving training, and P&L review.

• It’s preferred that you have at least 2 years of directly related experience, including experience with craft cocktails. 

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.