Job Description

Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center.

We invite you to apply for the position of General Manager at Sortino’s Italian Kitchen Sortino's Italian Kitchen is a new-school red-sauce restaurant where old-school Italian cuisine meets the modern age. The outlet is a high-volume, casual restaurant and liquor bar that brings to Pocono Manor a tradition of hospitality established by Giorgio and Giacomo Sortino more than 60 years ago when they opened the original Sortino’s Little Italy restaurant in Sandusky, Ohio.

In this position, you’ll oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant’s dining room and kitchen areas.

Required Experience:

• At least two years of restaurant management experience and/or similar hospitality experience.
• Basic financial and P&L knowledge.
• A strong desire to be the face and personality of the restaurant.

Nice to have skills but, not required:

• Basic wine knowledge.
• Italian restaurant background is helpful.
• Knowledge of how a hotel/resort operates.

You’ll need availability that includes weekends and holidays.

If your background and availability align with what we are seeking, and your personality is one of service to others, please consider joining our growing, industry-leading team.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.