Marco's Pizza (Marco's Franchising, LLC)

Restaurant General Manager

Marco's Pizza (Marco's Franchising, LLC)  •  Waterford, MI (Onsite)  •  1 day ago
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Job Description

Join Marco's Pizza as a General Manager!

Join Marco's Pizza, one of the fastest-growing pizza companies in the U.S., as a General Manager! We're seeking a dynamic and results-driven leader to oversee all aspects of our store operations. As General Manager, you'll be responsible for building a high-performing team, driving sales, and ensuring every customer enjoys a delicious and memorable Marco's experience.

General Manager Overview

As General Manager, you'll be the heart of our store, responsible for leading your team to achieve operational excellence and exceed customer expectations. You'll be a hands-on leader, working alongside your team to deliver exceptional service and quality pizza. You'll also be responsible for the financial performance of your store, ensuring profitability and sustainable growth.

Responsibilities & Skills

  • Oversee day-to-day operations
  • Design strategy and set goals for growth
  • Maintain budgets and optimize expenses
  • Set policies and processes
  • Ensure employees work productively and develop professionally
  • Oversee recruitment and training of new employees
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process
  • Prepare regular reports for upper management
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
  • Experience in planning and budgeting
  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Problem-solving aptitude

Requirements

  • Be at least 21 years of age
  • 2+ years management experience
  • High School Diploma or equivalent
  • Valid driver’s license

Schedule Requirements

  • Availability to work both day and evening shifts.
  • Flexibility to work weekdays and weekends.

Why Join Marco's?

Our team culture focuses on a people-first approach, ensuring every team member feels respected, supported, and empowered. We’re passionate about doing things right, creating great experiences for our guests, and fostering a fun, friendly work environment. When you join Marco’s, you’ll work with people you respect, in a place you can be proud of.

If you’re ready to bring your enthusiasm, leadership, and commitment to the Marco’s Pizza family, apply today!

Marco's Pizza (Marco's Franchising, LLC)

About Marco's Pizza (Marco's Franchising, LLC)

Headquartered in Toledo, Ohio, Marco’s Pizza is one of the fastest-growing pizza brands in the United States. Marco’s was founded in 1978 by Italian-born Pasquale (“Pat”) Giammarco and thrives to deliver a high-quality pizza experience, known for its dough made from scratch and its three fresh signature cheeses. The company has grown from its roots as a beloved Ohio brand to operate and franchise over 1,200 stores in 35 states with locations in Puerto Rico, the Bahamas, and Mexico. Most recently, Marco’s was recognized as America’s Favorite Restaurant in the Limited-Service Pizza category by Nation’s Restaurant News using Technomic Ignite Consumer 2024 dataꝉꝉ. Other recent accolades include ranking No. 48 on Entrepreneur Magazine’s 2024 “Franchise 500” ranking, earning a coveted spot as the only top 5 pizza chain to rank on Newsweek’s 2025 “America’s Best Customer Service” in pizza chains list, earning a spot on QSR’s Top 50, and being featured on Nation’s Restaurant News’ prestigious “Top 500” ranking.

​​ꝉꝉ​According to Technomic’s 2024 America’s Favorite Restaurants data, Marco’s Pizza secured the top spot in the Limited-Service Pizza category with a 53.4% composite top-box rating, indicating the share of recent guests who gave the brand the highest possible rating for each of the guest experience attributes. Data for America’s Favorite Chains comes from Technomic Ignite Consumer, which collects information about how brands impact consumers and how consumers interact with those brands via online surveys. For more information: www.technomic.com/ignite-consumer.

Industry
Food & Beverage
Company Size
5,001-10,000 employees
Headquarters
Toledo, Ohio
Year Founded
1978
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