Job Description

General Manager – Uccello’s (Gerald R. Ford International Airport, Grand Rapids, MI)

Lead with Energy. Inspire with Hospitality. Grow with Paradies.

Are you a dynamic leader who thrives in a fast-paced, high-energy environment? Do you have a passion for developing teams, delivering exceptional guest experiences, and driving results? If so, Uccello’s is looking for you.

We’re seeking an experienced General Manager to lead our location at the Gerald R. Ford International Airport—a unique, high-visibility environment where leadership, consistency, and guest-first thinking are critical to success.

What You’ll Do

As General Manager, you are the heartbeat of the restaurant—setting the tone, building the team, and driving performance. You will:

Lead and Inspire: Recruit, coach, and develop a high-performing team that delivers best-in-class service every day
Drive Results: Own P&L performance, control costs, and maximize revenue in a fast-paced, high-volume environment
Deliver Exceptional Experiences: Ensure every guest receives the quality, hospitality, and consistency Uccello’s is known for
Create a Strong Culture: Build a positive, accountable team environment focused on respect, growth, and excellence
Operational Excellence: Oversee daily operations, ensure compliance, and maintain high standards across food safety and service
Adapt and Thrive: Lead confidently in a unique airport setting where no two days are the same

What You Bring

We’re looking for a leader who brings both passion and discipline to the role:

Proven experience as a General Manager or senior restaurant leader
Strong track record of team leadership, development, and retention
Solid business acumen with experience managing budgets, labor, and cost controls
Exceptional communication and problem-solving skills
Ability to lead under pressure in a high-volume environment
Commitment to delivering outstanding guest service and operational excellence

Why Paradies?

At Paradies, we believe great restaurants start with great leaders. We’re proud to offer:

A supportive, team-oriented culture
Opportunities for professional growth and advancement
Competitive compensation and performance incentives
The chance to lead in a unique airport environment with consistent guest flow

Position Qualifications:

5-7 years of experience in a full-service restaurant.
Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion.
Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
Standing for long periods and the ability to work in an environment with varying temperatures.
Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.
Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.

Ready to Lead?

If you’re driven to make an impact, passionate about leading teams, and excited by the challenge of a fast-moving environment, we’d love to hear from you.

Apply today and bring your leadership to Uccello’s at the Grand Rapids Airport.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.

PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226

About Paradies Lagardère

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.

Paradies Lagardère

• $1.6 Billion Sales

• 550+ Retail Stores

• 220+ Restaurants and Bars

• 90+ Airports

• 10,000+ Associates

Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.

Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.

Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.

Industry

Travel & Hospitality

Company Size

1,001-5,000 employees

Headquarters

Atlanta, GA

Year Founded

1960

Website

paradieslagardere.com

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