Job Description

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Who We Are Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

This position assists servers in providing food and beverage service to guests dining in the restaurant and Lounge area.

Essential Functions and Responsibilities

• Performs all opening and closing duties as listed on side work assignment sheet
• Applies teamwork skills at all times and assists co-workers when time permits
• Greets all guests and gives intelligent and accurate information and direction
• Stocks and/or restocks all service stations as needed
• Buses, cleans, and resets tables according to standards
• Assists servers with food and beverage service
• Refills coffee, tea and water for all guests
• Breakdowns trays at the dish stand
• Maintains cleanliness and excellent condition of equipment, work area, and dining room.
• Executes emergency procedures in accordance with hotel standards
• Attends scheduled meeting and training classes
• Remains current with hotel information and changes
• Complies with hotel policies and rules and uniform and grooming procedures
• Encourages a positive attitude among employees and treats other employees and guest with courtesy and respect
• Is polite, friendly, and helpful to the guests, management, and fellow employees
• Recycles whenever possible
• Other duties as assigned

Qualifications

• Must have good English skills
• This position requires bending, lifting, and carrying. Must be able to lift up to 50 pounds.
• Must be able to prioritize work
• Must be a team player
• Must be flexible to work any shift, including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills
• Food Handler’s Card is accepted
• High school diploma preferred