Front of House Supervisor
We are seeking a dedicated and experienced Front of House Supervisor to assist in leading our restaurant team and ensure an exceptional guest experience. This role offers an exciting opportunity to contribute to a dynamic hospitality environment, fostering a positive atmosphere for both staff and patrons.
Key Responsibilities:
- Oversee daily front of house operations, including guest service, reservations, and seating arrangements
- Supervise and support front of house staff, including hosts, servers, and bartenders
- Ensure high standards of customer service, hospitality, and cleanliness are maintained at all times
- Handle guest inquiries, complaints, and special requests professionally and efficiently
- Assist in training, coaching, and evaluating team members to promote professional growth
- Monitor and manage staff schedules, ensuring adequate coverage during peak hours
- Collaborate with kitchen and management teams to ensure smooth communication and operations
- Enforce health and safety regulations and company policies
Skills and Qualifications:
- Proven experience in restaurant front of house management or supervisory roles
- Excellent leadership, communication, and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of POS systems and reservation management software
- Ability to remain calm and professional in high-pressure situations
- Exceptional customer service skills and a friendly, approachable demeanor
- Flexibility to work evenings, weekends, and holidays as needed
Join our team and be part of a vibrant, growth-oriented company that values teamwork, innovation, and guest satisfaction. We offer competitive compensation, ongoing training, and opportunities for career advancement in a supportive environment.
Welcome to Katella Bakery, Deli and Restaurant, a landmark institution in Los Alamitos for over 50 years. Started by our parents, Sam and Shirley, who came to America from Eastern Europe in search of a better life. We continue their tradition of authentic family style meals and fresh baked rye, challah, cakes and pastries. All of our items are prepared in house including our corned beef and pastrami. Today, Sam’s initial recipes live on in the hands and hearts of our expert bakers. A portion of the original mother dough still starts each and every loaf we bake. Many of our traditional meals are Shirley’s original recipes; Matzo Ball Soup,Potato Latkes, Sweet and Sour Cabbage, and Chicken Soup. Whether you are here for one of our signature meals, or for the best Pastrami Sandwich around, you can be assured that quality, care, and great taste are in every bite.
