Job Description

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

• Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience
• Inspect the dining room, table settings, chairs, and floors, for proper maintenance, cleanliness, and safety.
• Take immediate action to correct any issues.
• Receive and greet guests; assist with seating
• Check tables throughout service times for guest satisfaction
• Supervise the dining room staff and maintain uniform service standards
• Ensure side work is completed every day and dining room supplies are stocked
• Report any supply shortages to the F&B Manager
• Train new hires in service standards, menu items, use of POS system and up-selling
• Lead to achieve desired results in high-quality service and experience for our guests
• Responsible for opening and closing reports
• Perform other related duties as assigned

Requirements

• Proven work experience in a similar position, preferably in a 5* hotel environment
• Excellent knowledge of the English language
• Hands-on experience with cash register and ordering information system (e.g. POS)
• Strong supervisory, organizational, and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Knowledge of wine will be considered an asset
• Team spirit

Benefits

• Positive working environment
• Training and career development
• Competitive remuneration package
• Single occupancy accommodation at fully equipped apartments
• Daily meals
• Uniforms
• Transportation from and to the hotel for duty
• Other seasonal perks & benefits also in addition to results

Join Our Team

• A team that is built on respect and excellent service over collaboration
• A team of likeminded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences
• A team of happy employees, that are driven within their working environment to contribute to a common goal
• A team that celebrates achievements made individually and encourages a positive attitude and integrity
• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
• A mindful and considerate, people-oriented workplace
• A family-run company with exceptionally high standards both for the guests and the employees alike