Job Description

Why We Need Your Talents:

Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Responsibilities

Where You'll Make an Impact:

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
• Must be Serv-Safe and RAMP certified.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Requires thorough knowledge of restaurant/bar practices and procedures.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.

Qualifications

Must-Haves:

• High school diploma or equivalent required; some college preferred.

Physical Requirements:

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.