Job Description

Our ASSISTANT GENERAL MANAGERS are leaders within our organization that provides direct support to the General Manager & fellow unit leaders in the effort to maintain efficient restaurant operations and provide our guests with a premium experience. Assistant General Managers will participate in direct oversight of all restaurant functions and maintain a primary role in developing a strong hospitality organization. All of our leaders are expected to lead by example, promote a strong positive culture and demonstrate an eagerness to grow and develop with our company.

Included but not limited to…

THE BASICS

• Leading by example and being a role model for the standards and behaviors consistent with our core values and culture.
• Proactively attracting, identifying, and hiring team members that embody our values and have the ability to grow and create great experiences for our guests.
• Successfully and consistently communicating policies, priorities, best practices and operational changes
• Help deliver store sales and financial objectives by removing any barriers to success.
• Scheduling daily labor requirements that meet the needs of the business and provide great guest service experiences
• Ensuring proper food safety and sanitation standards are met and adhered to consistently.
• Maintaining high food quality standards by leading strong BOH and FOH execution.
• Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.
• Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.
• Assist in the training, leadership and development of all location team members
• Perform daily administrative duties promptly and correctly.
• Support our Catering Program needs and participate in community initiatives

THE PERKS

As a part of Ciccio Restaurant Group, under the 'Local Brands' division, ourgoal is to grow organically through our people. We understand that hiring the right people with the right systems in place while offering an equitable, energizing and positive place to work is the key to our success.

BENEFITS | Paid Time Off, 401K with up to a 4% company match, Medical Dental & Vision Health Benefits

GROWTH | be a part of a growing brand with the ability to cross train and learn new skills

DISCOUNTED MEALS | when you work (and on your days off!)

COOL SWAG | that you’ll even want to wear on your day off

CULTURE | that’s fun and connected and gives back to the community

HOLLA-DAYS | Closed for most holidays, so you can enjoy time with family and friends

BE YOURSELF | You are beautiful, and we celebrate your individuality

PRE-REQs

• 18 years of age or older
• Legally permitted to work in the United States (we participate in E-Verify)
• Flexibility to work evenings, weekends, and holidays as needed.
• Team player with a positive attitude and works with a sense of urgency
• Reliable transportation to and from work
• Can work in both hot and cool environments
• Self-accountable in upholding high standards
• Ability to delegate, follow up, and properly hold team members accountable
• Able to work in a fast-paced setting for up to 8 hours daily, or as needed
• Able to roll with the punches, effectively prioritize + problem solve
• Willingness to learn and develop
• Must go through certification in all FOH positions
• Must pass food Safety Certification and Final Shift Leader Validation and Assessments

WORK SKILLS & VALUES

DEVELOPMENT | identify, foster and mentor talent on your team

VISION | understand that this is not a job, it is a career. Use this as a vehicle to express your talent and develop the talents of your team

FINANCIALS | we are all measured by our performance. Exercise mastery over the components that drive strong Profit & Loss.

ACTIVE LISTENING | giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate

COMMUNICATION | talking to others to convey information effectively & clearly

DEPENDABILITY | being reliable, responsible, and dependable, and fulfilling obligations, with a sense of urgency and intent

ATTENTION TO DETAIL | being careful about detail and thorough in completing work tasks. Having a knack for organization and innovation

COOPERATION | being pleasant with others on the job and displaying a good-natured, positive attitude. Being nimble and open to change and growth opportunities

INTEGRITY | being honest and ethical. Be Honest, Be Thoughtful, Be Kindin all you do. Always remain fair and professional, rewarding success and improving on opportunities vs. lamenting failures

STRESS TOLERANCE | accepting coaching & feedback; and dealing calmly and effectively with high stress situations. Being comfortable with multi-tasking is crucial

GUEST LOVE | active participation in our restaurants and interacting with guests and team frequently