AREA DIRECTOR
Our client owns and operates nine unique full-service restaurants across
Orlando, FL, and Alexandria, VA. Guided by a hyper-local strategy, they leverage strong community
connections, a loyal guest following, and dedicated team members to create exceptional dining
experiences. With a portfolio of multi-million-dollar restaurants, their mission is to impact lives through
extraordinary hospitality — "our people, our guests, and our community".
POSITION OVERVIEW
The Area Director is responsible for overseeing the operational performance of four restaurant locations
across Alexandria, VA and Orlando, FL. This role partners closely with General Managers to drive profitability,
maintain operational excellence, strengthen team culture, and ensure exceptional guest experiences
across all assigned restaurants.
This position requires a highly organized, hands-on leader with strong multi-unit restaurant experience and
the ability to effectively manage geographically separated teams. The Area Director will serve as a key
operational leader supporting company standards, financial performance, leadership development, and
growth initiatives.
KEY RESPONSIBILITIES
Operational Leadership
Lead by example on company's operations vision and core principles
Oversee daily hospitality and operational performance across all assigned restaurant locations
Ensure consistency in hospitality, food quality, service standards, and cleanliness
Manage and address to completion all day-to-day “fires” related to facility, people, and equipment
Develop and execute action plans to enhance restaurant performance and operational execution
Support and ensure new initiatives, menu items, training programs, and marketing promotions are rolled
out to company standards
Maintain full compliance with company standards, safety protocols, health regulations, and labor laws
Conduct weekly in-person restaurant visits, shift operational reviews, and comprehensive operational
audits
Leadership & Team Development
Coach, mentor, and develop General Managers and management teams
Build accountability and leadership consistency across all locations
Manage people processes like managers meetings, one-on-ones, and progressive discipline
Support recruiting, onboarding, training, and retention efforts
Develop succession plans and leadership bench strength
Promote a positive, hospitality-driven culture focused on teamwork and performance
Financial Management
Maintain in-depth knowledge and understanding of respective restaurant P&Ls and financial trends
Drive sales growth, profitability, and operational efficiencies across all locations
Analyze P&L statements, labor reports, food costs, and operational KPIs
Partner with General Managers to achieve budget and performance goals
Identify opportunities to improve margins, reduce waste, and increase productivity
Monitor inventory, receiving, and purchasing controls
Monitor and coach on labor controls and costs
Educate and coach the restaurant management teams to increase their financial know-how and teach
them ways to impact their P&L
Hospitality and Guest Experience
Ensure the consistent delivery of Level 3 hospitality by cultivating an exceptional service culture
through engaging pre-shift meetings and other impactful team touchpoints
Resolve escalated guest concerns and operational issues
Monitor guest feedback, online reviews, and service metrics
Reinforce hospitality standards and company culture
Food & Beverage Quality
Conduct food and beverage quality reviews, especially observing and evaluating expo, during each
restaurant visit to ensure consistent execution of company standards
Maintain an expert-level understanding of all aspects of company's food production, continuously
observing, evaluating, and correcting as needed, including recipe adherence, food quality, storage
practices, and kitchen equipment
Observe and validate that line checks and production walks are completed in accordance with company systems and standards
Facilities & Maintenance Management
Proactively identify and address facility issues before they impact operations or guest experience
Oversee preventative maintenance programs across all restaurant locations
Partner with GMs to coordinate repairs, vendor services, and emergency maintenance issues in a timely
manner
Ensure all locations are operating in a safe, clean, and well-maintained condition - conduct monthly
facility audits at each store to validate
Manage relationships with facility vendors, contractors, and service providers
Ensure compliance with building codes, fire safety regulations, and health inspections related to
physical plant standards
Travel & Communication
Travel regularly between Virginia and Florida restaurant locations
Maintain strong communication and visibility with all restaurant leadership teams
Partner closely with the Corporate team on performance updates, operational priorities, and strategic
initiatives
Utilize technology and reporting tools to manage multi-state operations effectively
Oversees: 4 Restaurant Locations (2 in Virginia, 2 in Florida)
Requirements
QUALIFICATIONS
⪠3–5+ years of multi-unit restaurant management experience
⪠Bachelor’s degree preferred, but not required
⪠Experience overseeing multiple high-volume, full-service restaurants strongly preferred
⪠Strong understanding of restaurant financials, including P&L management
⪠Proven leadership abilities with a track record of team development
⪠Excellent communication, coaching, and organizational skills
⪠Willingness and ability to travel regularly between locations (up to 40%)
⪠Proficiency with restaurant POS, labor management, and inventory systems
⪠Hands-on, operationally strong leader with a hospitality-first mindset
⪠Data-driven decision-maker with strong analytical skills
⪠Highly organized, accountable, and detail-oriented
⪠Thrives in fast-paced, multi-unit environments
⪠Leads by example and builds culture through presence and consistency
⪠Strong follow-through and attention to detail
⪠Capable of balancing strategic leadership with tactical day-to-day execution
Benefits
People are the CORE of their company. That’s why their benefits include:
⪠Monthly EBITDA-based bonus
⪠Comprehensive health, dental, vision, and life insurance coverage
⪠401(k) retirement plan with employer matching contributions
⪠Generous paid time off and sick leave
⪠100% complimentary dining privileges across all locations
