Job Description

About us

Crowne Plaza Christchurch is located in the heart of downtown Christchurch, right opposite Victoria Square and just a short walk from major attractions, including the Avon River, Town Hall, Art Gallery, Te Pae Conference Centre and the modern dining and shopping precincts.

Our hotel team is looking for an Restaurant and Bars Manager, and you could be joining this great team with us!

As Restaurant and Bars Manager you’ll keep our restaurant and the bars running smoothly and make sure everything is working well and all our guests are safe and comfortable. You'll maximise financial returns, driving developments of people, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.

Every day is different, but you’ll mostly be

• Oversee and manage the daily operations of the hotel restaurant and bars with strong physical presence on the floor over the operations, ensuring excellent customer service and smooth service delivery.
• Lead, train, and supervise staff, including rostering, performance management, and team development.
• Manage stock control, ordering, cash handling, and daily operational reporting
• Maintain high standards of cleanliness, food safety, health & safety, and liquor licensing compliance.
• Coordinate with kitchen and hotel operation teams to deliver quality dining experiences, functions, and events.
• Monitor sales, labour costs, and budgets while driving profitability through promotions and guest engagement initiatives.

What we need from you

• Strong attention to detail and communication skills;

• Bachelor’s degree / higher education qualification / equivalent in Hospitality Management, Business Administration;
• Three years of relevant experience with at least two years in a managerial capacity, or an equivalent combination of education and experience;
• Previous extended stay experience or experience in a hotel of similar size and complexity preferred;
• Skilled in delivering an outstanding guest experience at all times;
• NZ Managers Certificate;
• Valid First Aider Certificate.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including;

• Paid birthday leave;
• Enhanced parental leave;
• Proactive health days;
• Full training provided;
• Daily laundered uniform.

Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.

So, join us and you’ll become part of our ever-growing global family.

Please note that we will only consider candidates who can prove their valid rights to live and work in New Zealand.