Job Description

Who We Are:
Surf City U.S.A.'s hotel and spa is a modern oasis with an unrivaled sense of clean coastal style. Set adjacent to the chic shops of Pacific City, steps from the Pacific Ocean, and a short stroll from the iconic Huntington Beach pier, Paséa Hotel & Spa is one of the most desired Orange County accommodations. The property features 250 luxurious guest rooms with unparalleled ocean views, a Balinese inspired spa, a boutique café, as well as two pools, a hot tub, a newly renovated full-service restaurant, and rooftop lounge all with breathtaking ocean views. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Let’s Apply Today!

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

The Bartender is responsible for creating an energetic and welcoming bar experience while preparing high-quality beverages, delivering exceptional guest service, and ensuring accuracy, safety, and cleanliness throughout each shift. This role supports the hotel’s food and beverage operations by maintaining product knowledge, following established service standards, managing bar inventory, and upholding all responsible alcohol service guidelines. A successful bartender combines technical skill with hospitality finesse to provide memorable experiences and contribute to overall outlet profitability.

WHAT YOU WILL ACCOMPLISH
• Prepare cocktails, beer, wine, and specialty beverages in accordance with established recipes and portion-control standards while creating an engaging and professional guest experience.
• Deliver attentive hospitality by offering knowledgeable recommendations, describing wines and spirits clearly, accommodating special requests or dietary needs, and addressing guest concerns appropriately.
• Support daily bar operations by completing all setup and breakdown tasks, including requisitioning and stocking liquor, beer, wine, mixers, garnishes, condiments, and glassware.
• Maintain a clean, organized, and fully stocked bar throughout service by clearing glassware, disposing of waste, sanitizing surfaces, and monitoring inventory levels.
• Complete accurate opening and closing inventory counts, requisitions, and all required shift documentation.
• Process cash, credit card, room charge, and comp transactions in accordance with company policies, and balance the bank and tip-outs at the end of each shift.
• Ensure responsible alcohol service by refraining from serving minors or visibly intoxicated guests and following all regulatory requirements.
• Follow all food handling, sanitation, TIPS, and health department guidelines and comply with OSHA, HAZMAT, MSDS, and PPE requirements.
• Promptly report unsafe conditions, equipment issues, accidents, or unusual guest behavior to management.

WHAT YOU WILL BRING
• Two years of bartending experience, preferably in a hotel or resort environment.
• Strong knowledge of beverage preparation, food service standards, guest relations, and bar menus.
• Ability to communicate professionally, multitask under pressure, and create memorable guest experiences.

GREAT IF YOU HAVE
• Valid Food Handlers Card and RBS Certification (or ability to obtain within 30 days).
• Knowledge of federal, state, and local alcohol service laws and company policies.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.