Job Description

Restart Advisor Dudley
Salary: £28,325 per annum
Contract: Permanent
Full Time: 37.5 hours ( Monday - Friday 09.00 -17.00)
Location: Dudley Office

Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals You will be helping participants unlock their potential and guiding them toward sustainable employment, from career coaching to personal development, addressing complex and varied challenges along the way.

Desirable: Experience of working within the Employability Sector ,managing a high caseload of participants within an office environment and who is performance driven to ensure all KPI's and targets.

What you’ll be doing:

• Collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and identify the steps needed to secure meaningful employment.
• Meeting and exceeding performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community
• Understanding and signposting participants to internal and external services that address needs such as debt management, mental health, and career coaching
• Ensuring that participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to help support with job searches
• Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities.
• Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and to the required standards
• Face to Face meetings for time you are in the office.

You will Require:

• Experience working in fast-paced environments
• The ability to motivate, inspire, and challenge participants to achieve their fullest potential
• Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change
• Exceptional communication skills—inspire and influence participants while addressing their diverse needs with flexibility, robustness and creativity, as well as contacting employers and other external stakeholders to identify opportunities for participants
• Flexible and creative in solving complex challenges
• High-level digital literacy
• Excellent organisational skills—able to manage a varied caseload and deliver exceptional support while juggling multiple priorities

At Ingeus, we’ve spent time listening to our employees to build our benefits package:

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions

We understand that everyone's journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. if you require and support or adjustments - whether that's help with the application, interview format or anything else - we’re here to listen and work with you to find the best approach. Our goal is the ensure you can showcase your skills and potential in a way that works for you. Please do not hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.

Therefore, we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. if this is of interest, please email careers@ingeus.co.uk

Please note that this role could be closed early if we receive sufficient applications.