Job Description

Accountabilities

• Gather, analyze, and document business and user requirements using appropriate tools and techniques, ensuring they are aligned with clearly defined project objectives.
• Map current-state and future-state business processes and capabilities when required, identifying opportunities for improvement and ensuring requirements are clearly understood.
• Assess the potential impact of proposed changes, determine what needs to be modified, and estimate the effort and scope required to implement changes to the appropriate quality standards.
• Work with business stakeholders, domain experts, enterprise architects, systems analysts, and technical leads to translate business needs into effective business, workflow, and technology solutions.
• Ensure project activities and deliverables align with the target operating model and required business capabilities.
• Evaluate the potential benefits and disadvantages of proposed solutions and changes, ensuring they remain aligned with the project's objectives and mandate.
• Engage business owners, change managers, users, and other key stakeholders to maintain alignment around requirements, solution design, capabilities, and expected outcomes.
• Partner with business change and improvement teams to identify business-as-usual enhancements, develop associated solutions, and support realization of project benefits.
• Advise project teams on appropriate methodologies, operating models, functional specifications, use cases, user stories, defect analysis, forms, templates, and other project documentation.
• Support effective project execution by ensuring requirements, solutions, processes, and expected outcomes are clearly documented and communicated.

Requirements

• Proven experience in business analysis, client management, requirements analysis, solution design, business transformation, or a closely related discipline.
• Strong ability to gather, analyze, structure, and document complex business and user requirements against clearly defined project objectives.
• Experience conducting impact assessments and estimating the scope, effort, and consequences associated with business or technology changes.
• Demonstrated understanding of business processes, operating models, workflows, and capability design, with the ability to translate business needs into practical solutions.
• Strong stakeholder management skills and confidence working with business owners, users, change managers, technical teams, and other senior stakeholders.
• Experience working collaboratively with technical and domain specialists to ensure business requirements are accurately translated into appropriate solutions.
• Ability to evaluate expected benefits and potential disadvantages of proposed solutions and use this analysis to support sound project decisions.
• Familiarity with business analysis and project delivery frameworks, including functional specifications, use cases, user stories, defect analysis, process mapping, and structured documentation.
• Strong analytical, problem-solving, communication, and organizational skills, with the ability to manage changing priorities and work effectively in a collaborative environment.
• A proactive and adaptable mindset, with the ability to operate effectively in transformation initiatives and environments characterized by change and ambiguity.

Benefits

• Full-time, permanent employment.
• Fully remote working arrangement from India.
• Opportunity to contribute to complex business transformation and digital projects with broad stakeholder exposure.
• Collaborative environment that encourages innovation, continuous improvement, and knowledge sharing.
• Opportunities to work with multidisciplinary teams and develop expertise across business analysis, solution design, and change initiatives.
• Exposure to global projects, clients, and evolving business challenges.
• Supportive environment focused on professional development, collaboration, and meaningful client impact.
• Commitment to sustainability, inclusion, belonging, and responsible business practices.