Job Description

Job Location: Main - Colorado Springs, CO 80919
Salary Range: $17.23 - $17.85 Hourly

Join a Winning Team at One of Colorado's Best Workplaces!
The Resource Exchange (TRE)
At TRE, we don't just provide services – we transform lives. Our commitment to empowering individuals and creating inclusive communities has earned us recognition as one of Colorado’s top employers for five consecutive years. But don't just take our word for it:
"The standard of work and the culture of providing excellent service is something I’m proud to be a part of." Current TRE Staff Member, November 2024
Why TRE is the Place for You:
• Make an Impact: Advocate for and empower people of all ages and abilities, from infants to seniors, creating lasting change through collaboration with families, communities, and partners.
• Work with Purpose: As part of a dedicated team, you’ll help strengthen families and promote inclusion in communities across El Paso, Pueblo, Teller, and Park counties.
• Enjoy a Positive Work Environment: Join a culture that’s consistently recognized as one of the Best Workplaces in Colorado.
Who We Are:
At The Resource Exchange, we pride ourselves on being a team of over 400 passionate and talented staff who serve more than 12,000 individuals. From those with disabilities and mental health challenges to those in need of long-term care, we provide person-centered support focused on independence, inclusion, and collaboration.
What We Offer:
• Comprehensive Benefits: Health, dental, vision, Lifestyle Spending Account for health and wellness, plus pet insurance for your furry friends
• True Flexibility: Flexible work schedules to fit your life (yes, we really mean it!).
• Half-Day Fridays: Start your weekends early, every week!
• Generous Time Off: Paid Time Off with your birthday off, paid holidays, and time to celebrate what matters most to you.
• Public Student Loan Forgiveness: We're invested in your future.
• Volunteer Opportunities: Paid time off to give back to the community.
• Growth & Development: Leadership, career advancement, and workgroup opportunities to help you thrive.
Come thrive with us! At TRE, your passion for service will be recognized, and you'll be part of a culture that celebrates making a difference.
Ready to join one of Colorado’s Best Workplaces? Apply today!

QualificationsTHE RESOURCE EXCHANGE

THe Resource Exchange
Position Title: Respite Programs Assistant
Department: CMA
Reports to: Volunteer Respite Programs Manager
FLSA: Non-exempt
Supervisor Responsibilities: N/A
Starting Rate: $17.23–$17.85 per hour
General Description
The Respite Programs Assistant provides critical support to TRE’s respite programs serving children and adults with intellectual and developmental disabilities (IDD) and their caregivers. This role collaborates closely with the Respite Programs Manager to ensure quality delivery, documentation, and coordination of program offerings.
This position primarily supports and participates in respite programming and community-based events in Pueblo and Colorado Springs, requiring regular travel between both locations to support families and volunteers.
The role requires initiative, strong communication and organizational skills, and the ability to operate independently during program sessions while ensuring a safe, engaging, and inclusive environment for participants.

Essential Duties/Responsibilities
- Serve as a consistent point of contact for inquiries regarding respite services; provide accurate information and timely follow-up on available community-based respite options.
- Maintain detailed and accurate documentation for all family contacts and service requests in alignment with internal systems and compliance standards.
- Ensure up-to-date, accessible distribution of respite-related brochures and informational materials across TRE programs and partners.
- Provide on-site support during respite sessions and events primarily held in Pueblo and Colorado Springs, including Friday, Saturday, and Sunday programming.
- Facilitate respite sessions independently when the Respite Programs Coordinator is unavailable; provide direction to volunteers and maintain a safe, engaging environment.
- Track family and participant attendance across sessions to support scheduling, communications, and data-driven program improvements.
- Assist in identifying and supporting the development of new group and individualized respite offerings to meet family needs within the Pueblo and Colorado Springs communities.
- Manage inventory of supplies, maintain program storage bins, and ensure materials are transported and available at each session or event location.
Other Duties/Responsibilities
- Actively participate in All-Staff meetings, team check-ins, and other TRE-sponsored organizational events.
- Engage in required and ongoing professional development opportunities.
- Perform other duties and special projects as assigned to support program goals and departmental objectives.
Job

Qualifications
Knowledge, Skills and Abilities
- Demonstrated understanding of the needs of families caring for individuals with disabilities, including sensitivity and empathy to their experiences.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to work with databases and document management tools.
- Strong written and verbal communication skills, including public-facing correspondence and documentation.
- Highly organized, detail-oriented, and capable of managing multiple priorities.
- Ability to work independently, exercise sound judgment, and ensure program responsibilities are executed efficiently.
- Strong interpersonal and collaboration skills with a team-oriented approach.
- Technological fluency in managing program communications, online directories, and resource tools.
- Resourcefulness in identifying and researching community services and respite opportunities.
- Familiarity with the Pueblo and Colorado Springs communities and local service landscape is preferred.
- Ability to clearly communicate information, both orally and in writing, to diverse audiences.
- Comfortable using smartphones, tablets, and laptops in mobile and on-site work environments.
- Demonstrated problem-solving skills and ability to support decision-making processes.
Education and Experience Requirements
Minimum
High school diploma or equivalent.
Preferred
- Previous experience in program coordination, direct support services, or community-based outreach.
- Experience working with individuals with IDD or in family support roles.
- Bilingual abilities (English/Spanish) are a plus.
Material and Equipment Directly Used
Computers/tablets, printers, copy machines, personal vehicle, cell phones/telephone, cloud-based systems and software, etc.
Working Environment/Physical Activities
Work occurs in office settings, community locations, and program sites throughout Pueblo and Colorado Springs, including private residences, commercial properties, and virtual environments.
Moderate physical activity required, such as walking, sitting, standing, and lifting up to 20 pounds.
A reliable vehicle, valid Colorado driver’s license (unless active Military family), and minimum insurance levels ($100,000/$300,000/$100,000 liability coverage) are required due to regular travel between Pueblo and Colorado Springs to support respite programming and events.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time and provide job-specific expectations for Service Coordinator tasks. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements.