Respite Care of America
(
RCoA)
is a subsidiary of Child Care
Aware® of America (CCAoA) that provides in-home respite child care—temporary,
short-term care that gives families a break from ongoing caregiving
responsibilities—to support military families with children who have special caregiving
needs. Building on years of success delivering this service through the
Exceptional Family Member Program (EFMP) Respite Care, CCAoA formally
established RCoA in 2024 to expand and strengthen its support. RCoA matches
trained respite care providers with eligible Navy, Air Force, and Space Force
families enrolled in EFMP, ensuring primary caregivers have the support they
need to remain mission ready—knowing their children are safe and well cared for
by a qualified caregiver. Like CCAoA, RCoA is making child care strong—because
that makes America stronger

Respite Care of America
is searching for a
Hybrid
Outreach Specialist
to join our team of dedicated professionals committed
to serving military families. The
Outreach Specialist
will assist
with the administration and implementation of respite care services to eligible
families who have children with special needs and are enrolled in the Services’
Exceptional Family Member Program (EFMP). The
Outreach Specialist
fulfills our mission by ensuring families have access to high-quality child
care by recruiting, training, screening, and developing respite care providers
to work with the EFMP Respite Care program. This position will be working with
families and providers in San
Diego in a hybrid capacity, both remotely and in the
field. This role is ideal for someone who thrives on personal interaction
with a diverse client base and wants to make a profound and positive impact on
the lives of our military families.

Your skills, experience, and enthusiasm are needed at one of the nation’s
most far-reaching and essential non-profits dedicated to military families.
Please apply today for immediate consideration.

Why You'll Love Working with Us:

At
Respite Care of America
, we believe that a happy, healthy team
is the foundation of our success. That's why we offer an exceptional benefits
package designed to support your well-being, growth, and work-life balance:

• 
  Comprehensive Health Coverage
• 
  Generous Paid Time Off
• 
  Flexible Work Arrangements

Job Responsibilities:

• 
  Conducts information sessions for interested child care programs
  and in home providers who have experience and/or education in caring for
  children with special needs.
• 
  Maintains viable pool
  of providers by utilizing internet-based programs and other resources to
  recruit and identify potential candidates to refer to enrolled families.
• 
  Interviews and
  conducts reference checks on potential respite care providers.
• 
  Will ensure providers
  complete all pre-service requirements and access to required training to
  include, but not limited to,
  Child Abuse Prevention & Recognition
  and Identification & Reporting, Medication Administration, Sudden
  Infant Death Syndrome, Communicable Diseases (COVID)
  .
• 
  Provides or facilitates access to appropriate professional
  development training including, but not limited to,
  Working with
  Military Families, Intro to Inclusion, Autism, Dealing with Difficult
  Behaviors, etc.
• 
  Oversees provider caseload to ensure on-going compliance with
  program requirements, e.g., training, monitoring, background check
  renewal.
• 
  Provides technical assistance to participating child care programs
  and in-home providers to maintain the standards set forth by the EFMP
  Respite Care program.
• 
  Provides on-site technical assistance to participating child care
  programs and in-home providers to observe and assess environments and
  provider practices which includes mentoring, role modeling, on-site
  training, and ongoing consultation.
• 
  Conducts quarterly site visits to respite care providers and in the
  home of families’ homes during scheduled respite care sessions to ensure
  compliance with the program policies.
• 
  Conducts annual performance reviews and conducts program review to
  maintain compliance (i.e. current background checks, site visits, etc.),
  and professional development plans.
• 
  Collects, prepares, and maintains data necessary for reporting
  purposes to ensure data for accurate monthly reporting.
• 
  Works directly with eligible Service Members enrolled in EFMP
  Respite Care. Conducts an initial family intake for newly enrolled
  families to review program policies and guidelines, assist with
  application paperwork, and answer questions.
• 
  Provides all enrolled families with enhanced referral service to
  appropriate providers who meet their requested needs including vacancy
  checks and parent follow-up.
• 
  Maintains communication with family/provider selections through the
  online system for processing.
• 
  Assists with other data requests as specified by management.
• 
  Work on special projects and other functions as needed to
  accomplish Respite Care of America’s business development and objectives.
• 
  Performs other duties as required.

Job Qualifications:

• 
  Bachelor’s degree in early childhood development, education, or
  related field.
• 
  CPR/FA Certified.
• 
  Three years of exposure to/knowledge of respite care policies and
  procedures preferred.
• 
  Reliable vehicle as driving, sometimes up to two hours, is
  required.
• 
  Prior experience with child care or in-home care monitoring
  desired.
• 
  Problem solver with strong organizational/project management
  tracking and record-keeping skills.
• 
  Must have exceptional attention to detail, time management skills,
  and work within established deadlines.
• 
  Outstanding customer service, interpersonal, communication, and
  conflict resolution skills required.
• 
  Computer literate with Microsoft Office suite of products
  experience.
• 
  Excel spreadsheet experience and other data systems background
  highly desired.
• 
  Knowledge of military and other fee assistance programs is strongly
  preferred.
• 
  Possess flexibility and ability to work independently in a
  fast-paced environment.
• 
  Highly collaborative with proven ability to work with individuals
  of all levels, diverse backgrounds, and skill levels to achieve program
  goals.