Job Description

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years.Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.

We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.

Pay Range

£37,500 per annum + bonus

• Own the end-to-end delivery of Managed Service recruitment solutions for key client accounts
• Lead high-volume recruitment campaigns, ensuring delivery against SLAs, KPIs and quality standards
• Coordinate delivery across on-site teams, Reed service centres, and third-party suppliers
• Ensure seamless integration of attraction, assessment, onboarding and screening processes
• Act as the primary escalation point for operational issues and drive swift, effective resolutions

• Build and maintain strong relationships up to senior stakeholder level
• Develop a deep understanding of each client’s business, workforce plans, and challenges
• Lead and contribute to service review meetings, presenting performance insights and solutions
• Deliver clear and actionable MI to track performance and inform decisions
• Identify opportunities to grow accounts and expand Reed’s service offering

• Deliver against financial targets, ensuring profitability and sustainable growth
• Drive improved fill rates by collaborating across the Reed network
• Identify and convert opportunities for additional revenue and service enhancements
• Ensure all services remain aligned to contractual and SLA requirements

• Proactively identify risks, issues, and opportunities within accounts
• Embed best practice and market-leading recruitment solutions
• Enhance service delivery through innovation, collaboration, and expert insight

• Strong stakeholder management skills, with the confidence to influence at senior level
• Experience managing complex accounts, multiple stakeholders, and competing priorities
• A proactive, solutions-focused approach with a passion for service excellence

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• Be part of a market-leading organisation with a strong reputation and ambitious growth plans
• Work on complex, high-impact client accounts where you can make a visible difference
• Collaborate with experienced teams across a well-connected national network
• Opportunities to grow your career within a diverse and established group

Feel what it’s like to truly belong…
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.