Job Description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource & Project Manager

Location: Toronto, ON

Remote role must be willing to work Pacific Time Hours.

About the role:

OLIVER is hiring a Resource & Project Manager to join our team partnering with one of Canada’s leading apparel brands.  

You’ll be the primary driver of team capacity and delivery readiness—proactively planning resources, forecasting upcoming needs, and keeping a large creative operation balanced and resilient. You’ll also coordinate projects end-to-end, with direct client and stakeholder communication. Your core focus will be resource strategy, allocation, and optimizing workflows across creative and production in a high-volume, fast-paced environment. A strong attention to detail is a must for this role.

What you will be doing:

• Build and maintain forward-looking capacity plans and resource forecasts to anticipatedemand and prevent overload
• Allocate and rebalance work across in-house teams and freelancers; resolve conflicts and reprioritize quickly as needs change
• Maintain and grow a trusted freelance/vendor pool; coordinate onboarding, briefs, and expectations
• Own resource-related tooling and data (workload views, dashboards, utilization reporting, hiring/contractor requests) and ensure accuracy of schedules and assignments
• Translate requests into briefs, timelines, and resourcing plans aligned to brand strategy
• Manage day-to-day client partnership with direct communication; run statuses, present work, and manage feedback and expectations
• Serve as liaison between client and internal teams, coordinating work from brief through final delivery

What you need to be great in this role:

• 5+ years managing resources for a large team within a creative or advertising agency required
• Demonstrated expertise in capacity planning, forecasting, and utilization management
• Deep understanding of creative and production workflows, handoffs, trafficking, QA, and asset management across digital/social, video/photo, and print/retail
• Exceptional organization, attention to detail, and the ability to make fast, informed decisions and pivot plans as priorities shift
• Strong stakeholder and client-facing communication skills; able to present recommended solutions clearly and confidently
• Proficiency with project tools required (e.g., Wrike, Asana, Monday.com); Adobe/Figma a plus
• At the time of this posting, the base salary for this position may range from $76,500.00 to $85,500.00 CADIndividual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just onecomponent of OLIVER’s total compensation package.

Req ID: 16583

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Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER,a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.