Job Description

Key Responsibilities

• Take full ownership of quality management across the entire AI dubbing production process, including final deliverable review and approval

• Lead freelance quality management by providing training, performance evaluation, and actionable feedback

• Define, enforce, and continuously improve quality standards based on internal guidelines and client expectations

• Manage project assets and order systems to ensure accuracy, efficiency, and scalability

Capabilities and Skills

• Fluent in English and Korean, both written and spoken

• Strong sense of ownership and accountability for quality outcomes

• Ability to thrive in a fast-paced, high-growth environment

• Exceptional attention to detail with a proactive problem-solving mindset

• Clear and confident communicator with freelancers and internal teams

• Highly organized and comfortable managing complex workflows and systems

• Positive, resilient, and adaptable to change

Preferred Qualifications

• Experience in localization-related work

• Experience in dubbing production or dubbing-related operations

• Experience in dubbing translation, script adaptation, or language-related roles

• Background in media localization or multilingual content workflows

Key Performance Indicators and Metrics

• Semi-annual performance evaluation

• Quality metrics such as redelivery rate, defect rate, and revision frequency

• Client satisfaction and delivery accuracy

• Operational efficiency in asset and order management

• Freelance quality consistency and performance improvement