Essex County Fire and Rescue Service

Resource Management Unit Information Coordinator

Essex County Fire and Rescue Service  •  £32k/yr  •  Onsite  •  1 day ago
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Job Description

Contract: Maternity Cover - FTC

Working Hours: 37 (some weekend working, see below)

Salary: £32,046

Location: Service HQ, Kelvedon Park

Closing Date: Midnight 15th October 2026

An exciting opportunity has arisen for an information co-ordinator to join our Resource Management team.

The Role

To protect and save life, property, and the environment by being responsible for the administration and quality assurance of Essex County Fire & Rescue Service’s (ECFRS) Resource Management Unit (RMU) operational availability data. Your role will be to assist in the administrative day to day functions within the department which will include liaising with staff on fire stations, Control, and other stakeholders, managing databases, Fire Service Rota, and actioning emails to ensure a timely response to data requests and the accuracy of information provided.

Main Duties and Responsibilities

  • To manage information through the Fire Service Rota application
  • To operate the RMU help desk, responding to all enquiries in a timely manner, with some weekend working (one Saturday and one Sunday morning per month, working from home)
  • Quality assure appliance availability data for the whole Service, ensuring that the recorded data reflects live situations at operational stations.
  • Maintain and update the Additional Shift workers (ASW) and Pre-Arranged Out Duty (PAOD) database.
  • Update and maintain information about ECFRS’s operational data in a timely and accurate manner.
  • Working proactively to support personnel movements, including planning in advance of shift patterns, ensuring maximum appliance availability and that personnel have sufficient time to relocate.

What Are We Looking For?

We are looking for someone with knowledge and experience of administrative, statistical systems and procedures relating to resource management. You will be able to work independently and as part of a team, with a proven track record of analysing and interpreting information to solve problems.

Your attention to detail will be supported by good written and communication skills along with strong IT skills in Office 365 functions.

Eligibility Criteria (internal and external applicants)

To be eligible to apply for the role, you must be able to demonstrate that you have:

  • GCSEs Grade C or above or Key Skills Level 2 in English and Maths

If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting

How to apply

All candidates

You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.

You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your statement should not exceed 500 words no matter which format you choose to present your application.

Assessment and selection:

The assessment and selection approach will be:

Stage 1

Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) 16th October 2026

Stage 2

Interview: The interview will probe your skills and experience, related to the performance of the role, as well as your values, ethics, and behaviours.

Practical assessment: An assessment to enable you to demonstrate how you are able to work with Microsoft excel.

Interviews are currently planned 20th or 21st October 2026

Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework.

You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)

And guidance around the Code of Ethics here:

Core Code of Ethics England Guidance May 21 V0.pdf (ukfrs.com)

Guidance on Safeguarding polices can be found here:

Essex Fire - Safeguarding Statements

Should you wish to have an informal discussion with regards to the role, please contact Michael Terry Watch Manager Resource Management team via email to michael.terry@essex-fire.gov.uk

Our Culture and Benefits

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.

You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits

Important Information for Firefighter Pension Scheme Pensioners

If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced.

For further guidance, please contact our Pensions team on 01376 576799 or email mailbox.pensions@essex-fire.gov.uk

Safeguarding

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role will be subject to a Disclosure and Barring Service (DBS) check.

Disability Confident

We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit.

Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk

You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk

You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire

Essex County Fire and Rescue Service

About Essex County Fire and Rescue Service

Essex is a county full of contrasts - from busy towns and coastal communities to rural villages and growing cities. The people who live, work, and travel here have a wide range of needs, and we're here to help keep them safe.

Our headquarters and control centre are based at Kelvedon Park in Kelvedon, where we coordinate our prevention, protection and emergency response services. We operate from 50 fire stations across the county, supported by a dedicated Urban Search and Rescue facility.

We’re proud to serve 1.88 million residents, making us one of the largest fire and rescue services in the country. Essex is home to major airports at Stansted and Southend, the seaport at Harwich, Tilbury docks, Lakeside shopping centre, key sections of the M25 and M11 motorways and seven underground stations.

Wherever you are in Essex, we’re here when you need us most - making Essex safer together.

Industry
Government & Public Safety
Company Size
501-1,000 employees
Headquarters
Rivenhall, Witham, GB
Year Founded
Unknown
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