Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Resource Management Business Solutions Senior Associate supports enterprise resource management operations through advanced reporting, analytics, and business insights. This role translates business needs into high-quality analytical deliverables that support utilization, capacity, and resourcing
decisions across the Enterprise Resource Management Office (ERMO). The Senior Associate works closely with onshore and offshore team members across time zones, contributes to continuous improvement initiatives, and supports platform operations and enhancements.

Analytics, Reporting & Business Enablement

• Produce, maintain, and enhance enterprise resource management reporting and dashboards supporting utilization, capacity, and workforce planning decisions
• Translate business questions into structured analyses, insights, and recommendations for ERMO stakeholders
• Identify trends, risks, and data quality issues and proactively surface findings to leadership
• Serve as a subject-matter resource for resource management data definitions, reporting standards, and analytical best practices
• Support analysis and validation of reporting impacts related to Dayshape configuration changes and enhancements

Platform Support, Training & Continuous Improvement

• Support Dayshape platform operations through uploads, analysis, reporting validation, and resolution support as directed
• Partner with Solution Support, Product, and QA teams to validate reporting outcomes and operational readiness of enhancements
• Contribute to documentation, standard operating procedures, and knowledge management assets
• Lead or support training sessions for associates and business users on reports, insights, and analytical tools
• Identify opportunities to improve reporting efficiency, automation, and data quality, including responsible AI use aligned to firm standards

Coaching & Team Contribution

• Provide guidance, peer coaching, and informal training to Associates
• Support workload coordination and knowledge sharing across global and offshore team members

EDUCATION/CERTIFICATIONS

Bachelor’s degree in a technical or related field, or an equivalent combination of education, experience, and/or certifications.

TECHNICAL/SOFT SKILLS

• Strong Microsoft Office skills, particularly Excel-based analysis and reporting including Power BI
• Ability to translate data into clear, business-ready insights
• Strong attention to detail and data quality
• Effective written and verbal communication skills
• Curiosity and willingness to learn new tools and techniques, including AI-enabled analytics

EXPERIENCE

• 2–4 years of relevant experience in analytics, business analysis, reporting, or resource management
• Experience working with enterprise platforms such as Dayshape or similar tools preferred
• Experience collaborating with offshore or globally distributed teams preferred

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com