Job Description

& Summary

Your future role:

• Lead and actively participate in the end-to-end resource allocation process across technology capabilities, matching project demand with available skills, experience and capacity.
• Maintain a comprehensive view of current and upcoming availability, project assignments, allocation gaps, and future demand.
• Personally manage complex or business-critical allocation cases and act as an escalation point for resource conflicts and competing priorities.
• Work closely with Delivery Managers and Capability Leaders to understand staffing requirements and proactively identify capacity shortages and allocation risks.
• Own sourcing decisions for resource demand, determining whether requirements should be fulfilled through internal allocation, external recruitment or alternative external sourcing based on availability, skills, timelines and business priorities.
• Partner closely with Recruitment to translate identified capability gaps into recruitment demand, prioritise open requirements and continuously reassess hiring needs against changing internal availability.
• Drive effective bench management and ensure available employees are actively considered for suitable opportunities.
• Balance delivery needs with utilisation, billability, employee skills and development opportunities when making allocation recommendations and decisions.
• Own and continuously improve reporting related to allocations, capacity, utilisation and workforce demand.
• Monitor and analyse allocation vs. actual utilisation, identifying discrepancies, underutilisation and potential delivery or commercial risks.
• Drive process standardisation, automation and continuous improvement across Resource Management.
• Contribute to the development and improvement of Resource Management tools, dashboards and systems.
• Lead, coach and develop the Resource Management team while remaining directly involved in operational Resource Management activities.
• Coordinate team priorities and workload, ensuring timely and high-quality delivery of allocation and personnel planning activities.
• Influence and challenge stakeholders where necessary to ensure resources are deployed effectively and in line with business priorities.
• Facilitate resolution of competing resource requirements and ensure transparent prioritisation.

Apply if you have:

• At least 7 years of professional experience specifically in Resource Management, including hands-on responsibility for resource allocation, capacity planning and utilisation management.
• Proven people leadership experience, including responsibility for managing, developing and evaluating team members.
• Strong hands-on Resource Management expertise and willingness to remain personally involved in allocation activities alongside team leadership responsibilities.
• Excellent understanding of allocation, utilisation, billability/unbillability, bench management, capacity planning and workforce demand.
• Experience making or supporting internal vs. external sourcing decisions and working closely with Recruitment to fulfil resource demand.
• Expert-level Microsoft Excel skills, including advanced formulas, data analysis and working with large and complex datasets.
• Strong analytical skills and the ability to translate workforce data into actionable business recommendations.
• Excellent stakeholder management, influencing and conflict-resolution skills, including confidence working with senior stakeholders, including senior managers, directors, and partners
• Ability to manage multiple competing priorities and make sound decisions in a fast-changing environment.
• Experience with Power BI, Power Query, Power Automate or similar reporting and automation tools would be a strong advantage.
• Experience in technology, consulting, professional services or another project-based environment.
• Proactive, ownership-driven approach with a strong focus on operational excellence, continuous improvement and commercial outcomes.

By joining us you gain:

• Work on diverse and intriguing projects, avoiding routine and promoting a consulting mindset,
• Benefit from a hybrid work model, flexible hours, and the possibility of occasional remote work,
• Clear career progression path that values a consulting-oriented approach,
• Opportunities to engage in international projects and occasional business trips.

Recruitment process:

• Submit your resume,
• Have a short phone conversation with our Recruiter,
• Let's get to know each other better in the interview!