Posting number: 27-00085
Department: HUMAN SERVICE & COMM VITALITY
Job classification: RESOURCE CENTER SPECIALIST
Posting type: Open
Categories: Administrative Assistant, Clerical & Data Entry, Community Services, Social Services, Customer Service, Office and Administrative Support
The City of Surprise Community & Resource Center is seeking its next dynamic team member to join our Community Action Program (CAP) assisting residents of Surprise, El Mirage, Waddell, Wittman and Sun City. If you are passionate about providing support services that foster self-sufficiency and stability during unexpected financial crises, are detail-oriented, and enjoy working in a fast-paced environment, the Surprise Resource Center is looking for you! The Resource Center Specialist completes a high volume of applications for housing and utility financial assistance in a timely and accurate manner. This position will also be providing case management.
This position is grant funded and will last through December 20, 2026, with possible extension through June 2027.
This part-time temporary position will work approximately 28 hours per week.
Incumbents coordinate the processes of the Community Action Program (CAP) service provisions utilizing multiple funding sources to determine applicant eligibility. Incumbents are responsible for the direct intake of information from applicants requesting services, providing assistance with identifying and recruiting essential community services, assisting residents in finding and applying for services utilizing case management practices and principals. Incumbents assist with programs offered at the Resource Center and provide support to other related neighborhood projects and activities.
High School Diploma or G.E.D and two (2) years related experience in the human services, social services, housing programs, non-profit agencies and/or other related experience sufficient to successfully perform the essential duties of the job such as listed in the job description. Additional education cannot be substituted for experience.
Must have at time of hire and be able to maintain a valid Arizona driver license.
Must provide proof of having a Fingerprint Clearance Card (FCC) from the Arizona Department of Public Safety within 7 days of hire, or provide proof of having applied for the Fingerprint Clearance Card (FCC) within 7 days of hire. The cost of obtaining an FCC will be provided by the Human Services & Community Vitality department.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening may include:
To view the full job description, including work environment and physical demands, click HERE
The City of Surprise is an EEO/ADA reasonable accommodation employer.
Located about 45 minutes from downtown Phoenix, Surprise is home to more than 165,000 residents who enjoy clean, safe neighborhoods, a family-friendly environment and incredible retail and recreational amenities. Surprise is rated one of the top ten safest cities in the nation and offers top-ranked public and charter schools.
Recreation is big in this beautiful Sonoran-desert community. Surprise Stadium is the Spring Training home of two Major League Baseball teams, Surprise Tennis and Racquet Complex attracts both tennis legends and national tournaments, and the White Tank Mountain Regional Park bordering the city offers 30 thousand acres of outdoor recreation. Plus, the city offers seven gorgeous 18-hole golf courses, an urban fishing lake, and two public aquatic centers. Learn more at www.surpriseaz.gov.
