AIA

Resource and Demand Capacity Consultant

AIA  •  Makati City, PH (Onsite)  •  4 days ago
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Job Description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

The Consultant is the single point of accountability for clinic launch readiness from a workforce and enablement perspective.
The role coordinates with AIA HR and Medicard Procurement to facilitate recruitment processes, workforce planning, sourcing activities, and procurement workflows, while directly owning readiness timelines, integration, and execution across staffing, providers, vendors, and assets.Job PurposeOwn end‑to‑end workforce and enablement readiness for clinic and service expansion ensuring that people, providers, equipment, and service partners are in place, compliant, cost‑effective, and ready prior to go‑live.This role unifies talent planning, provider sourcing, contracting coordination, vendor enablement, and asset readiness into a single accountable function that replaces fragmented HR and procurement dependencies.Key Duties & ResponsibilitiesA. Workforce & Capacity Planning· Define clinical and non‑clinical staffing models per DOH ratios, licensure rules, and service scope, working with AIA HR to operationalize recruitment pipelines and onboarding plans· Translate expansion plans into headcount, provider, reliever, and vendor capacity requirements· Create standardized role profiles and deployment plans for repeatable launches B. Talent, Provider & Reliever Pipeline Ownership· Own sourcing, screening, and credential verification for clinical and non‑clinical roles· Maintain always‑on pipelines and reliever pools to support ramp‑up, absences, and surges· Coordinate provider onboarding, credential compliance, and readiness with Medical and Operations C. Vendor, Equipment & Enablement Sourcing· Lead sourcing and launch coordination for equipment and services supporting clinic builds, working through Medicard Procurement for sourcing governance, contracting and vendor compliance· Run structured sourcing processes (benchmarks, competitive bids, negotiations) for quality, cost, and delivery reliability· Ensure installation, QA, warranties, and readiness prior to go‑live D. Continuity, Readiness & Go‑Live Assurance· Ensure no clinic goes live without full staffing, equipment readiness, and contingency coverage· Track readiness checklists across workforce, vendors, and assets· Proactively flag risks and deploy mitigation plans E. Governance, Metrics & Playbooks· Maintain workforce and enablement scorecards including fill rates, compliance, cost efficiency, readiness, and retention· Establish standard playbooks for: o Staffing modelso Provider pipelineso Vendor categorieso Asset tracking· Capture lessons learned to shorten cycles and improve future launches F. Enterprise Coordination & Governance· Coordinate with AIA HR on recruitment processes, talent pipelines, credentialing standards, and onboarding mechanisms· Coordinate with Medicard Procurement on sourcing processes, vendor contracting, compliance, and purchasing governance· Translate enterprise policies into expansion‑fit, time‑bound execution plans· Serve as the bridge between central functions and expansion execution, ensuring no delays due to handoffs or approval gaps Expected Results· ≥95% of positions filled prior to clinic go‑live· 100% compliance for licensed roles and DOH staffing ratios at launch· ≥20% of roles covered by reliever or bench pools· 100% equipment and service readiness on day one· ≥10% cost efficiency versus benchmarks where applicable· Reduced launch delays attributable to staffing or enablement gaps QualificationsEducation & Experience· Bachelor’s degree required; healthcare, operations, or business background preferred· 7–10 years experience across healthcare recruitment, workforce planning, procurement, or operations enablement· Proven experience supporting clinic launches, healthcare expansion, or multi‑site operations Knowledge, Skills & Attributes· Strong grasp of DOH staffing ratios, licensure, and healthcare compliance· Workforce planning, sourcing, and pipeline management expertise· Vendor management, cost analysis, and negotiation skills· Highly organized, execution‑driven, and comfortable operating under tight timelines· Strong stakeholder management across Medical, Operations, Finance, and Expansion teams· Ownership mindset with bias toward readiness and risk prevention

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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