Job Description

You’re ready to show up and make an impact on your local community.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Play a central part in coordinating end to end resource allocation—from planning and real time adjustments to certification tracking and post operational reporting—to ensure smooth and reliable service delivery. You’ll support proactive rostering for events, training, and leave, while maintaining accurate and compliant rosters that provide strong forward visibility for operational teams. Using data and reporting tools, you’ll analyse workforce trends, forecast operational needs, and contribute to informed, evidence based decision making.

You’ll work closely with leaders and stakeholders across depots and the wider network to align resourcing with organisational priorities and operational requirements. With a strong focus on balancing service needs, compliance with legislation and industrial agreements, cost efficiency, and performance targets, you’ll help optimise roster planning while fostering a culture of continuous improvement and enhanced service outcomes.

This is a permanent, full time opportunity located in Clyde, NSW, with a rotating roster spanning 5:30am to 11:00pm and inclusive of weekend and public holiday shifts

The role also offers a hybrid work arrangement, combining time onsite at Clyde with working from home.

For more details, please refer to the role description here and information pack here

About you

You bring extensive experience in resource allocation or operational environments, supported by a strong understanding of rostering policies, principles, and best practices.

Your outstanding written and verbal communication skills allow you to work effectively with stakeholders at all levels, while your advanced proficiency in IT systems—including the Microsoft Office Suite—and hands on experience with CRM platforms such as Salesforce further enhance your ability to deliver high quality operational support.

In addition, familiarity with workforce management tools like Microster and/or Kronos is a valuable advantage.

You’re adept at managing competing priorities with a proactive, solution focused mindset, whether working independently or collaboratively.

Your flexibility and adaptability also enable you to meet shift work requirements and respond effectively to dynamic operational demands.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

Learn more via Flexible work options and policy

What are you waiting for…? Connect with us. Apply now!

Applications close 11:59 PM Sunday 15th March 2026

For more information about this role, please contact HUMAIRA.RAHMAN-BARUA@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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