Valor Hospitality Partners

Resort Services Agent

Valor Hospitality Partners  •  United States (Onsite)  •  4 days ago
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Job Description

Competitive + Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

BENEFITS PACKAGE

  • Competitive Salary

  • Team Member Hotel Discount Program

  • Uniforms Provided

  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

  • Paid PTO beginning after ninety (90) days of employment

  • Immediate eligibility for 401k and employer match

  • Team Member Awards and Recognition programs throughout the year

  • Food and Beverage Discounts

  • Tuition Reimbursement

The Role

POSITION PROFILE

Plan, solicit, book, and coordinate small group meetings and room sales to meet/ exceed revenue & profit goals. Oversee the development and performance of all sales activities in assigned market. Identify objectives, strategies, and action plans to exceed revenue matrixes, gain market share, and grow new account business.

ESSENTIAL RESPONSIBILTIES

  • Responsible for the smooth operation of the sales office at all times.
  • Monitor Phones, voicemails, sales mailbox – all with same day 2- hour response time.
  • Prepare collateral for site inspections, outside sales calls, and sales trips.
  • Assist Sales Managers with rooming list entry and citywide audits as required.
  • Enter, coordinate and follow up with Sales Reservations as needed.
  • Assist with rooming list uploads as needed.
  • Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record and distribute.
  • Take and distribute weekly Sales Meeting minutes and daily stand up notes.
  • Maintain adequate inventory of office supplies; including sales collateral.
  • Assist Director of Sales with Month End extraction and assimilation of data for reports.
  • Respond and represent sales manager(s) when out of the office.
  • Distribute and file signed contracts.
  • Daily Reader Boards and door cards.
  • Update banquet menus, promos, and hotel info in all 3rd party platforms. Lanyon, Cvent, etc.
  • Communicate to both, guests and fellow associates, professionally and positively.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong written and verbal communication to interact effectively with clients and internal teams.
  • Excellent customer service skills to build and maintain strong client relationships
  • Ability to manage multiple tasks, schedules, and client accounts accurately.
  • Competence with general office software, CRM systems, and other sales-related programs.
  • A mindset for sales, including identifying revenue opportunities like upselling or offering enhancements.

PHYSICAL DEMANDS

  • Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions
  • Lift up to 10 lbs.(amenities when making sales calls, attending trade shows, etc.)
  • Hotel tours, sales calls, trade shows

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Valor Hospitality Partners

About Valor Hospitality Partners

Valor Hospitality Partners is a leading global full-service hospitality underwriting, acquisition, development, management, and asset management company. With more than 90 hospitality projects in our international portfolio, we offer an array of services, including site selection, product and brand selection, entitlements, financing solutions, conceptual design, construction and project management, procurement, technical services, pre-opening, and operations management.

We’re Hotelitarians – a team of curious, courageous thinkers and doers dedicated to helping businesses thrive where we have strategically built our reputation on relationships.

We have a revolutionary approach to hospitality management where we expertly weave our wealth of global expertise into local landscapes, creating unique projects that are huge successes not just because of how they fit in, but because of how they stand out.

SAVOR by Valor is an award-winning food and beverage division of Valor Hospitality Partners, with over 110 kitchens and bars across 40+ cities worldwide. Headquartered in Atlanta, GA, SAVOR is renowned for its commitment to kitchen & bar innovation. The company blends its global expertise with deep appreciation for local cultures to curate one-of-a-kind experiences with an operational edge. SAVOR’s foundation rests on three key pillars: conceptual development, kitchen & bar solutions, and end to end execution. Each outlet has its own distinct identity, offering an authentic experience that celebrates both community and the rich diversity of global food and beverage traditions.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Atlanta, Georgia
Year Founded
2012
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