Job Description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Security Officer

Kalahari Resorts & Conventions is seeking a Security OfficerIn this role, you will provide a safe environment through clear communication, patrols, confidentiality, and knowledge of company policies and procedures

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.

This is an hourly wage role

Key Responsibilities 

• Security officers interact with guests and associates throughout their day, as they walk patrols, answer resort questions, and enforce company policy and local law.

• Provide security for Kalahari property, enforce laws and company policies, and deter illegal activities from city, state and federal violators

• Maintain proper operation of the security equipment and ensure all hotel security standards are met.

• Check in with the shift supervisor and/or manager-on-duty on arrival, review security logs and reports daily.

• Receive a briefing from the dispatching officer who is being replaced to find out what incidents have happened during the previous shift and where services might be needed most, and review any current complaints that were unanswered

What We’re Looking For 

• Previous law enforcement and/or security investigations experience is preferred but not required

• General working knowledge of local, state and federal laws. Hotel or Resort experience is preferred but not required

• A leadership style rooted in collaboration, respect, and service to others. 

• CPR Certified

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.