Job Description

Apukka Resort Rovaniemi offers unique accommodations, unforgettable experiences, and delicious flavors to guests from around the world. The mission of Apukka’s hospitable and professional team is to create the perfect setting and ambiance for an unforgettable holiday in Finnish Lapland. At Apukka, new team members are welcomed just as warmly as every guest.

RESORT HOST

Apukka Resort Oy is looking for Resort Hostsfor the 2026–2027 season.

The Resort Host plays an important role in welcoming guests to Apukka Resort after the check-in process has been completed with the reception team. The duties include escorting guests and their luggage to their accommodations, providing information about the Resort, and guiding guests.

The work is physical and primarily takes place outdoors, but it also involves assisting at the souvenir shop's sales desk and helping out with other tasks while waiting for guests to arrive. You will work closely with the reception team, and we are looking for individuals who have a genuine passion for ensuring guest satisfaction, as well as the initiative, positivity, and teamwork skills to excel in the role.

At Apukka, we work with great energy and as a team—without compromising on quality. We offer a friendly, open, and loyal work community. As an employee, you become part of the Apukka family, where you have the opportunity to develop your skills. As a responsible Green Key and Sustainable Travel Finland-certified company, we take care of our guests, staff, society, and the environment. Our service promise, "We welcome every guest as a friend," challenges our team every day.

At Apukka, a leading company in Lapland’s tourism industry, you will have the opportunity to serve international guests. Your work truly matters; you play a key role in shaping each traveler’s experience. If you have a positive attitude and a passion for delivering the best possible service to our guests, you might be the team member we are looking for.

If you can't see the embedded video here, you can use the direct link:https://youtu.be/yqDy4Z5hrKo

As a member of the Apukka team, you’ll receive:

• A caring work community where you are valued and have the opportunity to develop as a professional in the field

• Interesting work assignments

• A reliable employer

• Competitive pay

• Comprehensive orientation

• Occupational health services

• Employee benefits, including restaurant services and free travel on the Apukka bus

• Workwear

We expect from you:

• Fluent English skills

• A minimum of a Class B driver’s license

• Strong teamwork skills

• Flexibility

• A customer service-oriented mindset and hospitality

• A can-do attitude

You will stand out if you have:

• French, Italian, Spanish, or German skills

• Previous experience in a similar role or seasonal work

The position follows the Collective Agreement for Employees in Tourism, Restaurant, and Leisure Services

Duration of employment: November 2026 – February / March 2027
Type of employment: Full-time, 112.5 hours / 3 weeks. On request, less hours are also possible.
Working hours: The work is in two shifts, with work scheduled on any day of the week.
Vehicles and Equipment: The work is performed using various vehicles. Please note that while the video shows a golf cart, our vehicles has been updated and the work is now primarily done with vans.

Salary: 2180,12 € - 2478,60 € / month + additional allowances (full-time)

We’re excited to receive your application! In addition to your contact details, we’d love to hear about your skills, past experience, and what kind of colleague you would be. Please submit your application as soon as possible at careers.apukkaresort.fi!