Conservice

Resolution Manager

Conservice  •  $19/hr  •  Logan, UT (Onsite)  •  1 hour ago
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Job Description

Location: Logan UT

Wage: $19.40 per hour

Shift: 8am-5pm MT

We are looking for talented and self motivated individuals to join the Accounting Revenue Team as Resolutions Specialist!

Specialists focus on resolving client concerns and are dedicated to providing excellent customer satisfaction. If you are looking for an opportunity to learn with a growing company and advance your career in accounting, please apply!

Responsibilities

  • Professional internal and client correspondence
  • Property and management maintenance for accounting
  • Verify and send ACHs
  • Handle a variety of situations including ones we haven't seen before with credits and charges
  • Special accounting requests and projects as needed
  • Maintain a CX score of 90% or higher

Qualifications

Job Requirements

  • Proven track record of great customer service
  • Accountable and attentive to staying on top of work
  • Exceptional attention to detail
  • 1 year of client relations experience required
  • Knowledge of Microsoft Excel
  • Escalation resolution experience preferred
  • Knowledge of Microsoft suite of products helpful but not required
  • Project management experience helpful but not required

High School Diploma or GED

Conservice

About Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
River Heights, UT
Year Founded
2000
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