Job Description

Company:

Marsh Risk

We are seeking a talented individual to lead the Resilience Risk Consulting Practice for the Marsh Risk Pacific organization at Marsh Risk. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

Reporting to the Strategic Risk Consulting Leader, Pacific, will lead, grow and develop a market-leading crisis management, business continuity and organisational resilience practice. This is a senior leadership role requiring a strong combination of technical expertise, commercial acumen, business development capability, client leadership and disciplined practice management. The successful candidate will be accountable not only for high-quality delivery, but also for building the market, strengthening the proposition, developing the consulting team and achieving sustainable revenue and profitability. The Practice Leader will operate as a business leader with end-to-end accountability for the market, clients, people and commercial performance of the practice.

The role requires a credible senior adviser who can engage confidently with boards and executives, translate complex threats and operational dependencies into practical business decisions, and help organisations prepare for, respond to and recover from significant disruption.

The successful candidate must be equally comfortable advising an executive team during a complex crisis, challenging a client's business continuity strategy, leading a major pursuit, managing practice financials, addressing team performance and building the capability required for future growth.

We will count on you to:

• Set and deliver the strategic direction and growth plan for the Crisis Management and Business Continuity practice.
• Develop differentiated, commercially compelling propositions aligned to client needs, regulatory expectations, and emerging risks.
• Strengthen market leadership across crisis preparedness, business continuity, operational resilience, response, and recovery.
• Own revenue growth, pipeline health, and market penetration for the practice.
• Originate and convert opportunities through strong executive relationships and trusted-adviser engagement.
• Lead major proposals, pitches, and commercial negotiations.
• Serve as a senior technical authority and trusted adviser to boards, executives, and crisis and continuity leaders.
• Lead complex, high-profile engagements from scoping through delivery and executive-level presentation.
• Translate technical findings into practical, prioritized, and commercially relevant recommendations.
• Own commercial and operational performance, including profitability, utilization, pricing, and delivery governance.
• Build, lead, and develop a high-performing team, including capability planning, recruitment, retention, and succession.
• Collaborate across enterprise risk, cyber, insurance, claims, analytics, security, and industry specialists to deliver integrated client solutions.

What you need to have:

• Significant experience in crisis management, business continuity, operational resilience, emergency management, risk consulting, or a related field.
• Proven experience leading a professional services practice, service line, or substantial consulting portfolio.
• Strong technical knowledge of crisis management and business continuity standards, frameworks, and operating models.
• Demonstrated experience advising boards, executives, and senior crisis and resilience stakeholders.
• A strong record of originating, developing, and converting consulting opportunities.
• Demonstrated commercial ownership across revenue, pipeline, profitability, utilization, and delivery performance.
• Experience leading complex client engagements and multidisciplinary consulting teams.
• Executive presence with the ability to influence, challenge, and build trust.

What makes you stand out:

• Strategic Leadership. Defines, evaluates, and communicates long and medium-term objectives for defined clients. Focuses activities on the achievement of a vision or desired long-term outcome.
• Results Focused. Expertise in delivering quality and consistently strong results
• Communication and Influence. Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.
• Innovation Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches.
• Collaboration Acts as a connector across the organization, bring colleagues together to bring the best of the enterprise to client solutions.
• Decision Making. Identifies and understands issues, problems, and opportunities. Compares data from different sources to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions. Takes action that is consistent with available facts, constraints, and probable consequences.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.