Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY:
Motivated by God’s love, The Salvation Army CRS is dedicated to nurturing a safe, compassionate, healthy and respectful community. Crossroads Residential Services is dedicated to providing a safe, stable and positive residential setting for men in crisis, respecting cultural and religious diversity. Residential Worker will support individuals struggling with homelessness in Saskatoon.
ACCOUNTABILITIES:
• Reporting directly to Lead Chaplin
• Provide support to residents ensuring that their spiritual, emotional, psychological, and physical needs are met
• Strictly follow program policies and procedures and must be able to implement these into daily tasks
• Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of resident involvement including decision making
• Be aware of all residents and their activities (including Wilderness Therapy Program), and follow through with case plans, expectations, and required programming
• Ensure quality presentation of meals and snacks as required on shift, while maintaining a high level of cleanliness of the eating and cooking area’s and assisting residents with nutritional needs
• Cleaning and sanitizing as necessary and ensuring the safety of the property
• Represent the organization in a professional manner
• Document business requirements, process and report as needed.
• Fill out incident reports as necessary
• Develop and document options and recommendations to issues and problems.
• Other duties as assigned by Lead Chaplain

CRITICAL RELATIONSHIP MANAGEMENT
Required to work in co-operation with other staff members in job related areas and treat all residents, volunteers, and members of the public with respect, dignity and confidentiality.
Governance Boards and Councils: None

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:
• Reports directly to: Lead Chaplin
• No formal managerial responsibility. May show others how to perform certain duties and procedures.

FINANCIAL AND MATERIALS MANAGEMENT:
• None

WORKING CONDITIONS:
• Working in a residential setting with men, including outings
• Shifts required primarily for day time
• The incumbent will work under the following disagreeable conditions:
o Noise
o Dealing with angry and abusive people
o Verbal abuse, discrimination, etc.
• The incumbent may be exposed to the risk of moderate injury or illness due to:
o Physical attacks by others (i.e., being attacked by a resident)
o Exposure to infectious diseases
o Sharp objects (i.e., needle sticks)
o Other dangerous situations
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education, Qualifications and Certifications:

• Completion of high school is required.
• First Aid/CPR
• Criminal Record including Vulnerable Sector
• Driver’s license including drivers abstract
• Food Safe Certificate is considered an asset
• Non-Violent Crisis Intervention Certificate is considered an asset
• Narcan/Naloxone Training or willingness to obtain.
• Trauma informed care training is considered an asset
• De-escalation training is considered an asset
• Mental Health First Aid is considered an asset
Experience and Skilled Knowledge Requirements

• Minimum six months’ experience in a setting working with marginalized clientele
• Experience working within the field of Mental Health and Addictions is a strong asset.
• Working knowledge of computers including Microsoft 365

Skills and Capabilities :
• Able to communicate in a clear and concise manner with residents, staff, professionals, and members of the public while maintaining confidentiality, fairness, and respect.
• Certificate, Diploma, or Degree in Bible School or Outdoor Leadership program is considered an asset
• Understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Ability to develop and sustain professional working relationships with residents, members of the public, other agencies and staff, keeping strict confidentiality and appropriate boundaries.
• Ability to deal with difficult people.
• Physically able to lift up to 25 to 50 lbs.
• Ability and willingness to respect, promote, and support the mission, vision, and values of TSA and develop an understanding of the purpose of the Salvation Army in Canada and its implication as related to position responsibilities.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Strong understanding of professional boundaries when working with a vulnerable population.
• Strong listening, written, and verbal communication skills – clear and simple to understand.
• Able to proactively recognize potential risks, conflicts, and issues, respond with solutions and coaching.
• Attention to detail, problem solving, and analytical skills.
• Patience and ability to deescalate situations.
• Ability to coach and provide constructive feedback.
• Ability to make decisions within established framework while understanding the impact decisions will have on programming as well as programs around them.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal and motivational skills.
• Demonstrates effective interpersonal and communication skills and the ability to deal with internal and external contacts at all levels of the organization in a professional manner.
• Ability to develop and maintain a team environment; work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Demonstrated ability to take initiative, be reliable, and operate in an environment of accountability.
• Understands the dynamics of resident’s behaviour with the ability to assess their needs and risks.
• Ability to demonstrate understanding of and empathy toward cultural differences.
• Ability to work in high stress, busy environment.
• Knowledgeable of Indigenous culture and spirituality, as well as of other faith backgrounds is considered an asset

This is a temporary fixed term contract for approximate 8 weeks

Weekly Scheduled Hours: 35

*Canada Summer Jobs Program requirements apply. Individuals who required employer-specific work authorization (e.g., international students on study permits) are not eligible under this program. Recent immigrants are eligible if they are Canadian Citizens or permanent residents.*

Compensation:

The target hiring range for this position is $19.09 to $23.87 with a maximum of $28.64.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.