Job Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

The Residential Technician (RT) provides direct patient support under the supervision of nursing staff, ensuring safety and maintaining a therapeutic environment. This role includes performing vital signs and observations, assisting with admissions and discharges, supporting daily living activities, maintaining unit cleanliness, and updating documentation within the Withdrawal Management and Intensive departments

Essential Duties and Responsibilities:

• Performs and documents all vital signs accurately and promptly.
• Performs and documents hourly observations promptly.
• Performs and documents fall risk observations promptly.
• Responsible for the admission process for both the Withdrawal Management and Intensive units, including the search, storage and documentation process.
• Responsible for the discharge process for both the Withdrawal Management and Intensive units, including proper handling of patient belongings and documentation process.
• Ensures patients receive all possessions and medications upon discharge.
• Responsible for updating the communication log, census, and other misc. shared documents
• Assists patients with ADLs as needed.
• Responsible for registration of new patients to both programs
• Responsible for the nightly process in Epic, if applicable
• Responsible for managing the doctor’s list of physicals and preparing the patients to see the doctor
• Maintains cleanliness of the unit, kitchenette, patients rooms, and triage.
• Responsible for maintaining a therapeutic, peaceful, clinical treatment environment
• Thorough shift-to-shift report received and given before and after each shift.
• All other duties as assigned.

*All agency staff must be awake during all scheduled hours*

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule:

3:00 PM - 11:30 PM

Week 1: Monday, Tuesday, Wednesday, Thursday, Saturday

Week 2: Sunday, Tuesday, Wednesday, Thursday, Friday

Requirements

• An active CNA/MA/PCA Certification from the State of Connecticut (preferred), or equivalent experience.
• CPR/First Aid.
• Strong communication and observation skills.
• Compassion, patience and a dedication to patient care.
• Computer literacy and typing skills.
• Ability to work effectively with a team.