Job Description

Role: Residential Support Worker

Salary: £25,949 per annum

Location: Telford

Contract/Hours: Permanent/Full Time – 37 hours per week (including evenings, weekends and bank holidays)

Benefits:

Over 7 weeks inclusive paid leave and the option to buy or sell leave
Excellent training and the opportunity to undertake professional training for some roles
Flexible maternity, paternity and adoption packages
Up to 5% employer contribution and life assurance cover
Blue Light Card eligibility with discounts at 15,000 national retailers

Interviews to be held week commencing 21st September 2026.

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. We are looking for committed, caring Residential Support Workers to work flexibly and provide high quality day-to-day care to our children and young people. You will ensure their wellbeing is prioritised by delivering person centred care, guidance and advocacy. It is key that they stay safe and healthy and are encouraged to reach their full potential.

In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualification along with regular supervisions and team meetings to ensure you feel part of our team.

What you do could make a difference

Providing essential support to children and young people withing our residential home
Create a safe and nurturing environment to foster their independence
Engaging in diverse day-to-day activities tailored to the needs of the young person
Assisting with household tasks like cooking and cleaning
Supporting learning and homework completion
Building trust and responsibility to accompany our young people to activities and appointments
May be required to write reports to assist with meetings
Lead by example with the application of Action for Children's policy procedures and professional practice standards and in line with registration requirements.

Let’s talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do' attitude to join our team. Ideally you will have: 

Experience of working in a Residential care setting
Level 3 Diploma in Residential Childcare (or recognised equivalent) is preferred but not essential but willingness to work towards it is
Experience and training in safeguarding
An innovative and creative approach to problem solving
Knowledge of completing and updating & developing tailored care plans
The ability to create a safe and fun environment for both staff and children in the home and in the community.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.

Will you join us?

About the Service

Acorn way is an exciting residential care home providing accommodation and support for up to four children and young people aged 5 to 18 years with both physical and learning disabilities. Our aim is to create a caring and comfortable environment where each young person feels safe, valued, and supported to develop their life skills and achieve the best possible quality of life. The home currently provides care for three young people.

Help with your application

Please note, we are unable to offer sponsorship for this role.

If you require any support with the application process, please contact Scott Jones at recruitmentservice@actionforchildren.org.uk quoting reference 13609.

Diversity, equality and inclusion

At Action for Children, we’re committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we’re taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under‑represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under‑represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to get to know Action for Children better?

Find us on LinkedIn, Facebook, Instagram or YouTube.

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference - A Career in Residential Services