Job Description

If you want to make a living by making a difference, join Acenda as an

Residential Supervisor

Job Title: Residential Supervisor

About Acenda Integrated Health

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.

Program Overview

The Adult Residential Service Program offers a continuum of affordable housing for the acutely and chronically mentally ill with supervised residences. Our purpose is to help those suffering from severe mental illness avoid psychiatric hospitalization and to assure safety and promote personal growth.

Supervisory Responsibilities:

The Residential Supervisor directly oversees a team of 4 or more Residential Counselors. The Residential Supervisor is responsible for providing regular supervision, performance evaluations, coaching, and professional development to ensure high-quality, consistent services are delivered to residents.

The Residential Supervisor provide leadership in culturally competent service delivery. Facilitate skills training and daily living responsibilities. Uphold ethical standards in accordance with the Social Work Code of Ethics. Effectively engage all client populations. Work closely with the residential nurse and director in the implementation of adult individualized rehabilitation treatment goals. Collaborate with Acenda team members and external supports to enhance independence.

The Residential Supervisor provides leadership and oversight for residential staff and operations, ensuring high-quality services are delivered to residents in a safe, supportive, and recovery-oriented environment. The Residential Supervisor is responsible for staff supervision, training, and performance evaluation, as well as ensuring compliance with agency, state, and regulatory standards. This role oversees clinical and administrative documentation, facilitates communication between staff and leadership, and ensures that residents’ treatment goals are supported through structured programming, and continuity of care.

As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Key Responsibilities:

• Provide regular supervision to all direct reports, including performance evaluations and professional development support.
• Ensure staff attendance at all meetings and trainings.
• Oversee scheduling to ensure adequate program coverage.
• Offer timely feedback and corrective action when necessary, modeling professionalism and adherence to agency standards.
• Serve as the primary point of contact for staff concerns, including participation in on-call coverage to provide after-hours guidance and support.
• Review and ensure completion of treatment plans, assessments, and all other documentation in accordance with agency and regulatory standards.
• Attend and contribute to all agency and program meetings as assigned.
• Promote a trauma-informed, person-centered approach across all program services.
• Review and submit all required reports and documentation.
• Maintain compliance with financial and operational standards.
• Maintain ongoing communication with nursing, care managers, and the Program Director to support consistent care.
• Ensure resident safety through direct oversight of staff practices and program routines.
• Support staff in promoting independent living skills and community reintegration for residents.
• Conduct walkthroughs of homes to ensure cleanliness, safety, and program compliance.
• Uphold resident confidentiality at all times and perform other duties as assigned.

Requirements:

• Bachelor’s degree in Human Services, Psychology, or related field (preferred); or equivalent combination of education and supervisory experience.
• Minimum of 4 years of experience in a residential, behavioral health, or community-based setting.
• Prior supervisory or leadership experience required.
• Valid driver’s license with an acceptable driving record (required).
• Ability to exercise sound judgment, independent thinking, and effective decision-making under all circumstances, including crisis situations.
• Strong organizational skills, including the ability to analyze work, set goals, develop plans, and manage time effectively.
• Proficiency in maintaining accurate documentation and utilizing electronic health record (EHR) systems (preferred).
• Ability to demonstrate professional boundaries, ethical practice, and cultural competence in all interactions.

Additional Information:

• Starting Base Rate: $55K
• Sign-on Bonus: $1,000
• Schedule: Monday through Friday 8:00am-5:00pm, Flexible based upon program needs
• Bilingual rate: An additional $3,120 added to the base rate if Spanish proficient

What we provide:

• An Innovative culture that encourages you to grow and learn with the agency
• Mission-driven core
• Health, Vision and Dental coverage for you and your family

• 401(k) with 100% employer match on the first 5% of comp

• Generous time-off

• Life Insurance

• Flexible Spending Accounts

• Employee Assistance Program

• Year-end bonuses

Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Department/Program

Goshen Residence