Job Description

Job Requisition ID: 52983

Opening Date: 01/30/2026
Closing Date: 02/13/2026
​Agency: Department of Human Services
Class Title: RESIDENTIAL SERVICES SUPERVISOR - 38280
Skill Option: None
Bilingual Option: Manual Communication (Sign)
Salary: Anticipated Salary: $5,148 - $7,227 per month ($61,776 - $86,724 per year) + bilingual pay
Job Type: Salaried
Category: Full Time
County: Lee
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:

​

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Division of Developmental Disabilities is seeking to hire a Residential Services Supervisor for the Mabley Developmental Center located in Dixon, Illinois to complete and distribute work schedules of direct care staff on an assigned unit, on an assigned shift. Serves as working supervisor of direct care staff in the provision of facility-wide para-professional services to individuals who have developmental disabilities. Oversees direct care activities on a designated shift. Assists in the implementation of habilitation services and ensures living areas meet facility, Department of Human Services (DHS) and regulatory standards. Utilizes manual communication in the performance of duties involving direct contact with individuals who are deaf and/or hard of hearing.

Essential Functions

• Completes and distributes work schedules of direct care staff on an assigned unit, on an assigned shift.
• Serves as a working supervisor.
• Monitors and implements active treatment programing.
• Prepares reports and documentation relative to individual services, individual participation in activities and general operation of living areas.
• Participates as a member of interdisciplinary habilitation teams and facility-wide operational committees (i.e., Behavior Management, Human Rights, Executive Committee, etc.).
• Uses sign language to communicate with individuals (who are hearing impaired) while investigating unusual incidents.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to an Associate of Arts Degree, with course work in the health and human services field, plus two years (2) direct care experience in a mental health/rehabilitation residential care setting or require two years (2) resident care supervisory experience in a mental health/rehabilitation residential care setting.
• Requires the ability to communicate with individuals who are deaf and/or hard of hearing using manual sign language at a novice skill level.

*Qualifying state employees in the Upward Mobility Program shall have the state requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Preferred Qualifications

• Two (2) years of professional experience supervising staff.
• Two (2) of professional experience assessing operational needs and delegating staff appropriately in a public or private organization.
• Two (2) years of professional experience communicating effectively orally and in writing.
• Two (2) years of professional experience working with individuals with developmental disabilities and addressing the behaviors and problems.
• Two (2) years of professional experience performing quality assurance activities.
• Two (2) years of experience in the guidance and training of staff.

Conditions of Employment

• Requires the ability to physically restrain individuals to prevent injury to individual or others.
• Requires the ability to work after business hours, weekends and holidays.
• Requires the ability to utilize office equipment, including personal computers.
• Requires ability to travel in the performance of duties.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Sun - Thurs, 2:30pm - 11:00pm, 30 minute unpaid lunch

Headquarter Location: 1120 Washington Ave, Dixon, Illinois, 61021-1258

Division of Developmental Disabilties

Mabley Developmental Center

Residential Services/Direct Care

Work County: Lee

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Health Services; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:https://cms.illinois.gov/benefits/stateemployee.html

This title is within the Upward Mobility Program (UMP) General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

Statement of Economic Interest:

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com