Job Description

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

The Residential Director must be a Qualified Professional (10A NCAC 27G .0104) with one of the following combinations of education and experience:

• Bachelor degree (non Human Services) with 4 years full time experience with the population served required

• Bachelor degree (Human Services) with 2 years full time experience with the population served required

• Master degree (Human Services) with 1 year full time experience with the population served required

SIGN ON BONUS: $2,000 ($500 at 3 months; $500 at 6months; $1000 at 12 months)

This Opportunity:

The primary responsibility of the Residential Director is to lead Monarch’s residential services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them.

What You'll Do:

• Responsible for major clinical and administrative responsibilities delegated by the VP of Operations as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness.
• Responsible for the overall financial stability of assigned programs. Regularly review, analyze and make adjustments as needed for program sustainability.
• Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.
• Work with Quality Assurance Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices.
• Develop and present training related to residential services and operations, ensuring staff meet regulatory training timeframes.
• Maintain positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, funders, funding sources and other stakeholders.
• Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes.
• Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization.
• Maintain trainings as required and requested
• Demonstrate knowledge of emergency procedures and assist in crisis situations
• Demonstrate knowledge of and comply with all agency policies and procedures
• Complete all other relevant responsibilities assigned by the supervisor
• Driving and travel may be required

Education We're Looking For:

Minimum of a Bachelor Degree (dependent upon experience) (Required)

Certifications We're Looking For:

Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSM

Experience We're Looking For:

Experience overseeing residential operations, budgets, ensuring compliance with state and federal regulations | 3 years | Not Required
Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 5 years | Not Required
Experience working in a residential care or group home setting with individuals receiving behavioral health, developmental disability, or long-term care services | 3 years | Not Required
Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 1-4 years (Dependent Upon Education - see Job Description) | Required
Management Experience | 5 years | Not Required

Schedule:

Monday-Friday (8am-5pm) with availability after hours, weekends, and holidays.

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This is subject to revision at the discretion of Monarch.