Job Description

General Description of Duties:
The Residential Director is responsible for the growth, development and day-to-day functioning of the
Residential Department, the supervision of staff within that department, and acting as a liaison with
other program and supporting departments representing the Residential Department.

About Unified Community Connections:

Unified Community Connections is a leading provider of services and programs for people with intellectual and developmental disabilities in Maryland. We believe that all people living with disabilities have the right to be treated with respect and dignity as well as to exercise the same control over their lives as any other person.

We provide comprehensive, wrap-around services tailored to the unique needs of each person and family we support. Our programs are designed to assist individuals with disabilities in achieving the quality of life they seek. We promote self-determination, independence, productivity, integration and inclusion in all facets of life.

Our agency is often the only place for families to turn for help with severely medically challenged loved ones.

Who should Apply:

Essential Tasks and Responsibilities:
In a manner consistent with supporting Unified Community Connections’ Mission Statement, the
Residential Director shall do the following:
• Ensure all individuals served are living according to their rights and responsibilities and are free
from abuse and neglect.
• Oversee operations within Residential settings and ensures compliance with local, state and
federal regulations.
• Ensure residences are kept clean, neat and promote a healthy and safe environment.
• Respond quickly to and is present during crisis situations and medical emergencies and makes
decisive decisions when needed.
• Provide direct care support as needed
• Accessible to direct support staff for all emergencies, 24 hours a day/7 day a week. Participate in
on call rotation
• Visit residences weekly to ensure continued quality of care.
• Ensure required documentation and Person-Centered plans are current in electronic health
record for LTSS billing.
• Ensure that each individual’s healthcare needs are met. This includes maintaining up-to-date
medical appointments, ensuring that all follow-up appointments and referrals are completed and
all appropriate documentation is obtained for each medical appointment and/or procedure.
• Ensure all follow-up medical appointments occur within the required time following Emergency
treatments and/or hospitalizations.
• Ensure staff timeclock punches and locations are accurate
• Assure staff members are meeting Agency, state and federal regulations for required in-service
training and certifications.

• Works effectively and cooperatively with superiors, subordinates and peers to ensure Agency
personnel policies and procedures are followed and takes necessary disciplinary action to ensure
staff members are held accountable to said policies.
• Provide monthly supervision and annual evaluations for direct support professionals regarding
performance.
• Ensure that the 45-day nursing reviews are reviewed and completed for individuals that receive
nursing services.
• Schedule trainings for Dimensional HealthCare Associates.
• Provide mentoring to staff and managers in all areas of service delivery, including but not limited
to, communication, networking and supports.
• Attend team House Meetings to provide support and feedback.
• Interview and provide recommendations for hiring direct support staff.
• Assist with the on-boarding process and training of new employees in the Residential Program.
• Develop approved Residential schedules to ensure adequate supports and budgeted hours are
maintained.

• Document and provide progressive discipline for attendance issues
• Work effectively and cooperatively with associates to ensure Agency policies and procedures are
followed and budgetary goals are met related to the financial responsibilities of the individuals.
• Report all Quality Assurance concerns and issues to the Director of Operations and/or Assistant
to the Chief Operating Officer as soon as possible, this includes; but is not limited to, any health
and safety concerns.

• Complete Case Conferences for submission to senior management by established deadline.

• Construct Plans of Correction for review and approval by senior management by established
deadline.

• Ensures all deadlines are met.
• Other duties as required or assigned.
Supervisory Responsibilities:
Supervises Residential Program staff and others as assigned.
Qualifications:
Knowledge and understanding of the needs of individuals with disabilities is preferred. Must have
demonstrated abilities in supervision, budget management, and service delivery. Must be able to
demonstrate skills in the following areas: problem solving, project/task management, time
management, dependability, good judgment and safe work practices. Current maintenance of all
required training's under DDA and CMT guidelines and Unified Community Connections. Flexibility of
scheduling to meet Agency and program needs.
Education and/or Experience:
Bachelor's Degree in Human Services is preferred. Two (2) to five (5) years in Residential or Personal
Support Services environment and two (2) to five (5) years of experience in a supervisory role. Fluent in
Microsoft Office Suite (Excel, PowerPoint, Outlook and Word).

Language Skills:
Ability to read and interpret documents. Ability to write reports and complete forms or other
documents as required. Ability to communicate with others including individuals in Unified programs,
family members, medical professionals, and co-workers.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure: whole numbers, fractions, and
decimals. Ability to create monthly billing and oversee program budget.
Certificates, Licenses, Registrations:
Must successfully complete all agency designated training within first ninety (90) days of employment.
Maintain current certification in adult CPR, First Aid, and Medication Administration. Must attend in
service training as required. Must have valid state driver’s license with no more than two (2) points.
Must complete all agency required driving training before driving or transporting individuals.
Physical Demands:
While performing the tasks of this position, the employee is required to stand, walk, sit, bend, kneel, and
use hands to finger, handle or feel, reach with arms and hands, balance, lift, stretch.
Must be capable of lifting/moving over 50 pounds. Vision abilities required for this position include,
near distance, far distance, peripheral vision, color vision, depth perception and the ability to adjust
focus.

Work Environment:
At Unified we are committed to providing a safe working environment for all employees and to prevent
all work related injuries and illnesses. Home and office settings with varying degrees of background
noise. Light and ventilation as found in typical home or office settings. Employee will frequently be in
areas occupied by participants in Unified’s programs and he/she must be professional and respect the
participant’s fundamental rights.
Working in a safe manner is an essential function of this position. Reasonable accommodations will be
made to enable individuals with disabilities to perform the essential job tasks.
Other:
This job description is not intended to be all-inclusive. Therefore, the employee may be requested to
perform other reasonable, related duties as assigned by the immediate supervisor or other management
as required.

UNIFIED reserves the right to revise or change job duties at its discretion. It is mutually agreed that the
does not constitute a written or implied contract of employment. It is also understood
that the organization reserves the right to change work schedules at their discretion.
I have read the above position description and have had the opportunity to ask for clarification of any
statements made therein. By signing below, I am affirming that I meet the qualifications / requirements
stated and that I understand the expectations of the position.