At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Are you in search of a new career, something fast-paced, light-hearted, and fun? Then like our Internet, ALLO Communications has a new GIG for you. We are looking for the kind of people who genuinely care, who work hard, and who are willing to step up for our customers and our fiber family. Variety is the spice of life on this team, so be ready to learn all the ins and outs of ALLO, assume customer facing duties on and off the phones, and take on projects as needed.
RESPONSIBILITIES:
Process incoming orders for new installation, including provisioning service, scheduling with the customer, and completing the billing for servicesrendered
Complete change of service requests (open service orders and make changes to accounts).
Other Admin duties and responsibilities as assigned.
Complete all assigned Scheduling Calls, Surveys, Reminder Calls and Landlord Calls
Storefront in-person customer service coverage when needed. This will include taking payments, answering questions, scheduling appointments, and other tasksrequiredtoassistour walk-in customers
Providean excellentcustomer experience!
Colorado Residents: Typical pay for this role is $17 to $19 an hour depending on experience.
EDUCATION:
EXPERIENCE:
SKILLS / KNOWLEDGE / ABILITIES:
REQUIREMENTS:
People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.
Get ready to plug into the perks at ALLO:
Free internet? You bet. Plus, awesome discounts on other ALLO services.
Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com
ALLO is a Drug Free and Tobacco Free Workplace.
Since 2003, ALLO has provided cutting-edge Internet, TV, and Phone solutions across our communities. We understand you need more than just communication products; you need a local partner, which is why we know you will love our 24/7 exceptional support and future-proof technology.
