Job Description

Residential Counselor (Excelsior House Residential Treatment)

This is a full-time and on-site position. The pay for this position is $22.00-24.00 per hour.

The schedule is Thursday-Monday from 7:00a-3:30p PST, totaling 40 hours a week.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

As a Residential Counselor (internally referred to as Counselor), you will have an active role in the crisis stabilization and support of adults who have persistent or acute mental illness, which can also include co-occurring disorders. Our crisis services are provided in a structured, intensive program for up to 28 days. Our clients can come from outpatient intensive programs to avoid hospitalization, or directly from hospitals to continue their crisis stabilization within a warm, house-like atmosphere.

Primary Duties

• Provides supervision to clients with a history of mental illness. This could include case management, intakes, education, and crisis intervention.
• Interfaces with such agencies as the DMH, criminal justice services, Public Health and other related community agencies and resources to give and receive information relative to clients.
• Maintains documentation of all daily progress notes and ensures compliance with Agency policies and procedures, contracts and other regulatory agencies.
• Observes clients with self-administering medications and drug screening as needed.
• Provides crisis intervention and facilitates conflict resolution among the clients.
• Chaperons group sponsored trips and social functions; may drive seven-passenger van to transport clients; escorts/transports individuals to appointments outside facility.
• Develops and maintains counselor skills through seminars, workshops, or other forms of training/education.
• Actively participates in all team and staff meetings, community meetings and supervision/consultation.

Position Requirements

• At least 1 year experience in a related environment, particularly working with dual diagnosis clients.
• Possesses a High School diploma or GED.
• Knowledge of case management and conducting/facilitating individual and group counseling sessions for appropriate clients to be served.
• Knowledge of mental health programming, psychiatric crisis intervention, documentation and group/individual counseling in a multi-cultural and socio-economic environment.
• Strong PC and communication skills.
• Experience utilizing analysis and judgment to make decisions within outlined policies and practices.
• First Aid, CPR certification required for all Residential counselors. Non-certified individuals hired into the position must be willing to complete certification course within 30 days of employment and maintain certifications in active and current status throughout employment.
• Current California driver license and a driving record acceptable to the Agency's insurance carrier.
• Candidates must be able to successfully pass our pre-employment screening, including a background check and fingerprint scan.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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