Job Description

Residential Children’s Practitioner (Springwood Hub Worker) | 10246 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum plus weekend enhancements | Grade G | Springwood, Norwich

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do. Through Vital Signs, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.

The Springwood Hub supports young people who are within or on the edge of the care system. This central hub is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs.

We are looking for Hub Workers to undertake key roles with young people, ensuring that their views and wishes are sought and acted upon and maintain the relationship through key transitions. You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings as required, will undertake ‘sleep-in’ duties as and when required and will provide outreach support for young people and families.

To join the Springwood Hub, you will need a good level of literacy and numeracy, a willingness to undertake relevant training courses and the ability to form effective relationships with children. We will support you to attain a level 3 Diploma in Residential Care, which must be successfully completed within 18 months of appointment. More than anything, you will have a passion to support young people, be a good listener, have patience, understanding and really want to support young people so they can achieve the best possible outcomes in life.

A full driving licence and daily access to a vehicle are required for this role.

This is a great opportunity for someone who wants to develop or change their career and is looking to make a real difference to the lives of young people.

For an informal discussion please contact Emma Tolhurst (Team Manager) – 01603-306425 or Lauren Mallet (Assistant Team Manager, Residential) – 01603-307568.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 12 April 2026 at 23:55

All other applicants closing date: 16 April 2026 at 23:55

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.