Job Description
Job Location: HOUSTON, TX 77054
Position Type: Full TimeEducation
Level: 4 Year Degree
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Nonprofit - Social ServicesAs the Residential Case Manager you will provide empowering and supportive services to victims of domestic and sexual violence while assessing them in day-to-day efforts to stay safe. The Residential Case Manager will be responsible for providing crisis intervention and case management to women who have been victims of domestic and/or sexual violence. The successful candidate will have excellent communication skills and be empathetic and supportive
of clients and their families.
Your Schedule:
- Sunday-Thursday 9 a.m. - 6 p.m.
- Work Model: 100% onsite
Local Travel: 5%
Our Total Rewards Package:
At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.
- Hourly
Compensation: $21.63
- Pay Schedule: Semi-monthly
- Medical, Dental, Vision, Life, and Disability Insurance
- Time Away From Work Program, including:
- - Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
- - Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
- - Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
- 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service
Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.
QualificationsThe Requirements We are Seeking:
- Bachelor’s degree in Psychology, Counseling, Social Work, Sociology, Criminal Justice, Public Health, or other social science.
- A minimum of one year experience working within a housing program, or working with survivors of domestic and sexual violence, or similar in a social service setting working with vulnerable populations with clients from a diverse background
- Experience within a residential setting strongly preferred.
- Experience with crisis management strongly preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
- Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation, if applicable.
What you Deliver in this role:
- You will empower, support, and monitor performance of domestic and sexual violence clients assigned, in accordance with agency, funder, and state/federal guidelines.
- You will maintain accurate and detailed client documentation in compliance with agency, funder, and state/federal guidelines.
- You will work cooperatively with residential staff to create a positive, and safe environment for
- both employees and clients.
- You will create and maintain an environment of diversity, equity, and inclusion
- You will provide support services and meet regularly with clients to assess needs, goals, and identify barriers that may prevent residents from transitioning from the shelter.
- You will manage an average caseload of 19-24 families
- You will provide referral information, and identify legal rights for clients as part of case management
- You will attend weekly Case Team Meetings for feedback, information and recommendations
- You will report abuse /neglect to either Child Protective or Adult Protective Services.
- Other duties may be assigned
What Skills and Assets you bring, and more:
- Excellent attention to details.
- Demonstration of professional objectivity and appreciation for confidential information.
- Ability to follow instructions and to adhere to policies and procedures.
- Ability to prioritize tasks to meet individual and team deadlines.
- Has a growth mindset and is a good team player.
- Strong communication skills, both verbally and in writing.
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.
