Reporting to the Women’s Services Leadership Team, Residential Care Workers provide client and facility support. These positions require a commitment to a client-centred philosophy and approach to the development and support of Winnipeg Regional Health Authority (WRHA) programs and client services.

The Residential Care Worker will demonstrate the following:

• Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Demonstrate a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
• Commitment to fostering a safe, healthy and nurturing environment for clients.
• Exhibit the ability to respond to client requests in a responsible, timely and flexible manner.
• Demonstrate the ability to consider the needs of clients, other staff persons and the organization when making decisions within the role.
• Demonstrate enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
• Recognize the importance of regular individual and team supervision meetings.
• Demonstrate active listening abilities, is coachable and responds positively to supervision.
• Demonstrate a strong commitment to personal and professional ethics, integrity and responsibility.
• Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
• Demonstrates a commitment to the agency's mission, vision, values, and objectives.

Experience

• Suitable combination of education and experience working in a residential facility, addictions related employment experience and/or volunteer work.
• Experience working from a client centered perspective.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Excellent communication and interpersonal skills.
• Demonstrated ability to work well within an inter-disciplinary team.
• The ability to work within and contribute to a positive team environment.
• An understanding of, and sensitivity to, working with culturally diverse populations is essential.
• The ability to operate Microsoft software applications, internet and email communications.
• Valid CPR-C with Automated External Defibrillator (AED) training and First Aid certification are required prior to beginning work.
• Knowledge of the addictions field is required.
• Fluency in English (the ability to communicate in aboriginal languages, including Ojibwe and Cree, as well as French is considered an asset).
• Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.
  

Physical Requirements

• Suitable physical health to perform required duties.
• Availability for shift work.