Job Description

Working in concert with the Shift Supervisor, provides general assistance and support to clients residing at the emergency shelter site and regularly monitors the safety and security of clients and staff.

POSITION DUTIES:

• Providing direct assistance, support, and care to clients residing in the shelter.
• Assist with the distribution of meals and maintaining the cafeteria clean and ensuring that all DOHMH protocols are followed.
• Complete initial intakes and provide a tour.
• Conduct wellness check to ensure that all clients are safe and report any abnormalities and make sure that a report is submitted after wellness is completed.
• Conduct hourly rounds and log the outcome of the event.
• Conduct room/dorm inspection to ensure that clients units are safe and free of hazardous conditions.
• Complete work orders and conduct follow-ups.
• Remove any contraband and complete reports.
• Write occurrence and incident reports when deemed necessary.
• Support and assist in enforcing shelter rules and regulations.
• Sorting and distributing client’s mails.
• Serve as a Liaison to the current atmosphere in the facility.
• Report incidents, accidents and client concerns immediately via occurrence/incident report.
• Collaborate with monthly fire drills and report outcomes on your assigned lead.
• Must be able to work flexible hours when needed.
• Attend mandatory meetings and participate in trainings as directed by the supervisor.
• Manages CARES, the DHS data base.
• Comply with all DHS Absorb trainings as scheduled by DHS.
• Able to lift about 50 pounds of weight, bend, and climb stairs.
• Retrieve client's belongings from storage as needed.
• Distribute client supplies as needed.
• Exchange client’s linen as needed.

• Perform other duties as assigned by supervisor when and as needed.

Requirements:

• High school diploma or equivalency preferred.
• Ability to speak, write and understand English.
• Food Handlers Certification required.
• NARCAN Certification required.
• CPR/Fist Aid Training required.
• F-02 preferred.
• Bilingual English/Spanish preferred.
• HHA/CAN or other medical training preferred.