Job Description

Resident Wellness Coordinator - Direct Services
STATEMENT OF THE JOB
Under the direction of the Residential Supervisor, the Resident Wellness Coordinator is responsible for providing rehabilitation and recovery services to residents of Residential Programs. The Resident Wellness Coordinator provides counseling, advocacy and case management services to residents. The Resident Wellness Coordinator ensures that all residents are treated with respect and dignity. The Resident Wellness Coordinator implements best practices in accordance with the guidelines implemented by the Agency.

The Resident Wellness Coordinator provides Service Coordination as the agency has embraced the concept of a fully integrated system of care for all consumers of service. This requires that the staff assess the client's needs holistically and see it as their responsibility to connect the client with services needed--internal or external to the agency, regardless of the door to which the consumer enters the system.

DUTIES AND RESPONSIBILITIES
· Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services.
· Meet with residents a minimum of twice a week for Community Living programs and a minimum of one time per month for Supported Housing Program to discuss and document their progress with specific reference to their service plan goals and go out in to the field as directed by program as issues arise.
· Prepare contact notes, incident reports and other documentation as needed.
· Develops wellness goals and activities with the input of residents and other staff.
· Make referrals to appropriate community service providers.
· Ensure and assist clients in following program rules and guidelines.
· Accompany clients to scheduled appointments with service providers as needed.
· Actively participate in weekly supervision, case conferences and staff meetings. Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
· Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
· Ensure that referrals are made to appropriate internal and external services as required to meet the consumer's families' needs.
· Follow-up on referrals made on behalf of a consumers/family and respond to all referrals made to you or the program.
· Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure.
· Participate in medication monitoring.
· Assist with Crisis Intervention as needed.
· Assist and instruct residents in Activities of Daily Living: bathing, dressing, laundry, housekeeping, shopping and budgeting and meal preparation as needed.
· Perform other duties as required.

SPECIFICATIONS FOR EDUCATION/LICENSES/CERTIFICATIONS
· Bachelor’s degree in social work, psychology or a related health/human services field required.

SPECIFICATIONS FOR EXPERIENCE AND TRAINING
· Computer literacy with advanced knowledge of Word, Excel, and Outlook
· Excellent clinical skills with at least two years relevant mental health, substance abuse or human service experience.
· Bi-Lingual Chinese/Korean/Spanish/English Preferred

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
• Regularly required to talk, hear, walk, stand, & sit.
• Able to climb stairs if necessary.
• Able to operate a computer keyboard, mouse & office equipment.
• Ability to read printed materials and computer screens.
• Ability to work flexible hours (evenings/weekends) as assigned and cover on duty 24-hour pager coverage.
• Able to travel throughout the five boroughs as needed.
• Ability to lift up to 10lbs.