At Arvida, we create communities with freedom to thrive.
We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.
As part of our reception team, you will be the first point of contact for our residents, family, and business contacts. Your creativity and enthusiasm will support you in your day-to-day tasks, including:
Strength and competence in customer service and administration through experience in a similar role. Our ideal candidate will demonstrate:
If you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we’d love to hear from you!
Please submit a cover letter, along with your CV, outlining why you'll be a great fit for Arvida.
Arvida is transforming the ageing experience.
Formed in 2014 when we listed on the NZ stock exchange, Arvida has grown to become a group spread across 35 locations nationally with greenfield development underway adding 2 more locations. We offer retirement living accommodation and aged care services to over 6,750 residents, and are one of the largest providers of aged care services in NZ.
Everyday over 2,700 of us strive to improve the lives and wellbeing of our residents. With this vision, we are reimagining how communities will age and setting strategy accordingly. Our focus is on the resident – we are customer-led in our outcomes. This resonates through strategy from new builds and acquisitions, to our care model which we call The Attitude of Living Well. It may not sound transformational, but the legacies of a sector historically focused on clinical outcomes has required a fundamental change in culture. The numbers show we are on the right path: resident Net Promoter Score of +53 and +51 at our villages and care respectively; our inaugural staff engagement index at 78%, with 96% of staff determined to give their best effort at work each day; industry leading occupancy at 96%; and almost two-thirds of our care facilities now at the Ministry of Health gold-standard accreditation of four years – to mention a few.
But we are only at the beginning of what we have set out to achieve.
Learn more at www.arvida.co.nz and follow us on LinkedIn.
